CLAUDINE IRADUKUNDA

• Play a pivotal role in managing day-to-day Stryker French suppliers and ensuring seamless procurement operations.
• Maintain master data in transactional systems.
• Communicate forecast requirements to suppliers
• Place purchase orders in adherence to company guidelines.
• Collaborate with Finance to ensure that invoices are paid on time.
• Serve as the primary point of contact for suppliers, facilitating order confirmations and addressing supply-related inquiries.
• Collaborated with cross-functional teams to ensure timely delivery of products, improving overall supply chain performance.
• Enhanced supplier relationships
• Conducted regular vendor evaluations
• Volunteered as compliance ambassador and ensure adherence to regulatory requirements.

• Maintained sales report and met monthly quotas
• Completed weekly price changes and assisted in inventory control
• Offering friendly, knowledgeable, and supportive customer service
• Guided customers on purchases based on interests, promotions, and other sales and preferential parameters

•Responded to 100 + emails a day: solving any issues, assisting clients with any questions, processing refunds and offering personalized responses
• Helped train new employees to comply with customer service expectations
• Worked on implementing new services to attract new potential clients
• Maintained and organized the online customer account database