Irae Luisa Macudo

Crucial member in Accounts Payable, Travel and Expense, Customer Service, Vendor Master data processes (LATAM & Brazil region)

• Verifying the Oracle invoice status, resolving holds;
• Providing payment breakdowns/remittance advice;
• Recoding (non-PO) and rematching (PO) invoices as requested;
• Identifying payment discrepancies, creating ICMs, raising incidents;
• Vendor Balance Confirmation reporting;
• Creating supplier account in the system;
• Maintenance and update of existing VM records

• Audit employee expenses as per the T&E policies (global and internal);
• Provide internal customers with support and guidance in Travel & Expenses process;
• Assist with external and internal controls in Travel & Expenses process;
• Notify the managers/payroll about unexpensed transactions;
• Provide the bank with information related to unassigned transactions

• review received documents from suppliers or affiliates to ensure completeness and accuracy;
• Enter invoices and other accounting documents into Oracle ERP in accordance with internal procedures and policies;
• Preparation and analysis of regular and ad-hoc accounts payable reports;
• Communicate with business partners and third parties as needed to resolve invoice inquiries or discrepancies;
• Support Accounts Payable team with other invoices processing related activities and sub-processes.

• Ensured compliance with regulatory requirements such as GDPR, HIPAA, or SOX by implementing necessary safeguards and processes.

• Coordinated with shipping and transport companies on behalf of clients
• Tracked shipments processing through customs and other agencies and obtained clearances
• Developed and maintained relationships with customs brokers, freight forwarders and customers
• Prepared and processed import and export documentation according to customs regulations, laws or procedures
• Advised customers on transportation options, types of carriers or shipping routes
• Increased efficiency in logistics operations by implementing innovative routing and scheduling strategies.
• Enhanced customer satisfaction with timely communication of shipment status updates and proactive issue resolution.
• Managed a diverse portfolio of clients, proactively addressing their unique shipping requirements and challenges.

• Timely processing high volume of incoming invoices and timely query Response to vendor inquiries and requests in timely, professional manner
• Accurately processing high volume of vendor invoices into SAP system in line with existing SOPs and Company Policies and Procedures
• Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports
• Managed end-to-end accounts payable and receivable processes, maintaining accuracy and efficiency in financial transactions.
• Challenge non-compliant documents which impact timely payments whilst still meeting KPI's and SLA's set
• Organize own workload to meet daily targets and work very closely with the immediate and wider Accounts Payable team
• End-to-end understanding of AP process and all JSOX and compliance controls
• Providing quality customer service by working closely with internal colleagues
• Finding solutions and identify opportunities for process improvements
• Supporting AP CPL with regular review of the documentation