Ireneusz Kotecki

• Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
• Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
• Resolved passenger conflicts and medical emergencies during flights.
• Answered passenger questions and provided solutions to issues arising during flights.
• Ensured safety and comfort of customers onboard aircraft.

• Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
• Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
• Resolved passenger conflicts and medical emergencies during flights.
• Answered passenger questions and provided solutions to issues arising during flights.

responsibility for supervise of customer service to ensure customer satisfaction and compliance with Holland and Barrett quality and EHS standards;

support the Store Manager to build a high performing team by recruiting, coaching, training, motivating and developing your brilliant store team;

• Team management at work;
• Solving emergency or crisis situations;
• Food quality control;
• Supervision of the technical condition of the premises;
• Supply supervision;

• Cultivated warm relationships with regular customers;
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business;
• Explained menu items and suggested appropriate options for food allergy concerns;

• Assist Chief Executive with PA duties, secretarial and administrative tasks;
• Screening phone calls, enquiries and requests, and handling them when appropriate;
• Organizing and maintaining diaries and making appointments;
• Dealing with incoming email/phone calls;
• 0rdering stationary, filing and general administrative duties;
• Producing documents, briefing papers, reports and presentations;
• Organizing and attending meetings and ensuring the manager is well prepared for meetings;

• Analysis of reports on adverse effects of pharmacotherapy and supervision over their base;
• Update of pharmacovigilance related documentation
• Work with the client;
• Caring of the pharmacy cleanliness;
• Ordering medicines;

• Discover new opportunities and expand targeted accounts to meet and exceed quota targets;
• Handling all levels of enquiries from customers;
• Building long term relationships with the assigned clients;