ISAAC TEYE AMANEY
WROCLAW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
RESTAURANT MANAGER/STEWARD
CHANG THAI SP Z.O O
11.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- I single handedly compelled and use Thai herbs to introduce 10 cocktails that help to boost the bar turnover.
ASSISTANT SUPERVISOR
ID LOGISTICS FOR AMAZON
03.2023 - 10.2023
- Managed documentation for inbound and outbound shipments, maintaining regulatory compliance.
- Provided on-the-job training to new hires, enhancing their productivity and skill sets.
- Participated in safety meetings to reinforce the importance of workplace safety protocols among the team members.
- Collaborated with other supervisors to develop cross-functional teams, improving overall operations.
- Oversaw loading and unloading procedures, ensuring timely and accurate shipments for customer satisfaction.
Swing Shift Manager
McDonald's RICC
07.2022 - 03.2023
- Promoted a positive work culture, resulting in improved team morale and job satisfaction.
- Increased revenue through the implementation of effective sales tactics and promotional activities.
- Improved employee productivity by implementing efficient scheduling and task allocation strategies.
- Resolved conflicts among team members diplomatically, fostering a harmonious working environment.
Human Resources Manager
FERRO FABRIC GHANA LIMITED
06.2020 - 07.2022
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Education
CERTIFICATE PLANNING AND CONTROL BUSINESS - BUSINESS ANALYSIS
FUTURE IT AKADAMY
WARSAW POLAND01.2024
Bachelor of Science - MARKETING STUDIES
UNIVERSITY OF CAPE COAST
CAPE COAST GHANA05.2017
HIGHER NATIONAL DIPLOMA IN MARKETING - Business Administration
CAPE COAST POLYTHECHNIC
CAPE COAST GHANA10.2011
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Operations Management
- Point of Sale (POS) system operation
- Passion for customer satisfaction
- Customer-Oriented
- Organization and prioritization
- Adaptable
- Menu development
- Supervisory skills
- Recruitment
- Reservation handling
- Order delivery practices
- Customer Service
- Reliable and Responsible
- Money Handling
- Critical Thinking
- Calm and Pleasant Demeanor
Languages
English
Native language
Arabic
Beginner
A1
French
Beginner
A1
Polish
Beginner
A1
Timeline
RESTAURANT MANAGER/STEWARD
CHANG THAI SP Z.O O
11.2023 - Current
ASSISTANT SUPERVISOR
ID LOGISTICS FOR AMAZON
03.2023 - 10.2023
Swing Shift Manager
McDonald's RICC
07.2022 - 03.2023
Human Resources Manager
FERRO FABRIC GHANA LIMITED
06.2020 - 07.2022
CERTIFICATE PLANNING AND CONTROL BUSINESS - BUSINESS ANALYSIS
FUTURE IT AKADAMY
Bachelor of Science - MARKETING STUDIES
UNIVERSITY OF CAPE COAST
HIGHER NATIONAL DIPLOMA IN MARKETING - Business Administration
CAPE COAST POLYTHECHNIC
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