ISHAQ BENAGORDE
Krakow
Summary
Presently, I hold the position of PTP Specialist at Hitachi Vantara, equipped with three years of valuable experience in Accounts Receivable. My background includes a robust IT foundation and a diverse skill set in information technologies. Proficient in systems such as SAP, Oracle, AGIRH, Hotix, and CIEL, I am fluent in Arabic and French, advanced in English, and possess introductory skills in Polish. I am a graduate with a degree in Business Accounting and Finance from ISTA, Safi, and a Bachelor's in Modern Letter from Elhidaya Ilslamia, Safi, Morocco.
Overview
12
12
years of professional experience
Work History
Senior PTP Specialist with French
Hitachi Vantara
05.2022 - Current
- Processing of all kinds of invoices into the SAP system.
- Control over the accuracy of financial postings, correction of errors, and clearing of open positions on suppliers' accounts.
- Processing orders.
- Performing payment proposals and runs.
- Prepare and present the analysis of vendors' accounts.
- Participating and supporting in the month-end and year-end closing process.
AR Accountant with French
Electrolux
07.2019 - 04.2022
- Performing cash collection processing (sending reminders, corresponding with customers, receiving and forwarding customer issues).
- Confirming bank details to customers and notifying them in case of changes.
- Authorizing and managing credits, including receiving and validating new customer credit assessment requests, assessing new customer credit risk, performing credit holds, and monitoring existing customer and portfolio credit risk.
- Credit collection activities, including aging analysis, dunning process, ad-hoc queries, maintaining customer accounts, and reconciling to identify unresolved/unpaid open items.
Calculating bad debt reserves per corporate policy. - Executing refunds and write-offs.
- Executing customer payment plans and factoring.
- Performing customer clearing.
- Responding to internal and external queries.
- Accounts receivable reconciliation and reporting.
- Ensuring efficiency and high quality of accounts receivable processes.
- Checking that transactions are booked according to accounting policy.
- Playing an active role in the transition process in 2021 (migration of EU countries to PL) and in continuous improvement and standardization processes.
- Driving independent simplification and continuous improvement initiatives and issue resolutions.
- Cooperating with other accounts receivable team members.
- Performing daily tasks and interacting with people at all levels within and outside the organization.
- Collaborating with the internal team to solve raised issues and ensure the right satisfaction level.
Accounts Receivable Specialist
Teleperformance
04.2018 - 06.2019
- Bank statement posting and cash application to open invoices.
- Responsible for the effective delivery of receivables activities such as collections, cash posting, invoicing, etc.
- Ensures collections effectiveness using various mediums (calls/emails/letters) as per process requirements.
- Responds to all customer escalations.
Responsible for the model, baseline data, collection, trend graphs, and comparatives. - Responsible for all customer standard reporting and validation where contractual obligations allow.
- Acts as the gatekeeper for Accounts Receivable, ensuring compliance with standard processes and controls.
IT Analyst
HCL
09.2016 - 01.2018
- Help desk responsibilities include assisting users by phone and email.
- Resolving computer issues and troubleshooting web applications.
- Managing the backlog and proactively reaching out to users for assistance.
- Handling tickets in the ServiceNow system. Utilizing Active Directory (AD) to check member groups and passwords, managing user data.
- Addressing network printer issues.
- Executing CMD commands for group policy, repairing installations, and uninstalling software.
- Assisting users in raising requests in ServiceNow.
- Creating parent tickets with all relevant details for general problems and forwarding them to other teams. Served as an O365 Administrator, assigning licenses to users and new employees. Configuring Multi-Factor Authentication (MFA) for users.
- Installing and configuring VPN on users' machines and setting up RAS computer and mobile tokens.
- Performing termination tasks for departing employees on a task-by-task basis.
- Executing onboarding tasks for new joiners, including contractors and permanent employees, on a task-by-task basis.
Accounting and management
Domaine Villate Limoune
09.2013 - 02.2016
- Calculation of variances between results and objectives.
- Securing revenue.
- Monitoring sales across all revenue centers and tracking progress against the budget.
- Supervising cashier tasks.
- Monitoring and controlling cash and credit card receipts.
- Recording banking accounting entries and tracking credit card transactions.
- Conducting bank reconciliation.
- Managing cash on a weekly basis, including both realized and forecasted amounts.
- Maintaining accounts payable, including recording invoices and processing supplier payments.
- Managing accounts receivable. Processing salary payments.
- Preparing tax and social statements.
- Updating administrative files for all staff and establishing the organizational chart for the hotel.
Accountant
Group HRM HOTEL SIDI HARAZEM
12.2011 - 02.2012
- Accountant of a 4 stars' hotel in Fez, hotel Sidi Hrazem fes effective 52 employees.
- Maintaining and updating accounts in accordance with Moroccan accounting standards.
- Preparing various tax and social declarations.
- Monitoring the evolution of key cost parameters, such as food cost.
- Analyzing and tracking results.
- Calculating variances between results and objectives.
- Ensuring the security of revenue.
- Developing and implementing working procedures.
- Contributing to the achievement of action plans and activity budgets.
- Producing internal and external reports.
Education
Diploma of Business Accounting: Finance -
ISTA
Safi, Morocco06.2007
Bachelor of Modern Letter -
Elhidaya Ilslamia
Safi, Morocco06.2007
Skills
AR and AP process
SAP&ORACLE
Microsoft Office
Customer Relations
Supply Management
Additional Information
-I DO NOT NEED A WORK PERMIT.
Languages
Arabic, French
Native language
English
Advanced
C1
Polish
Intermediate
B1
Timeline
Senior PTP Specialist with French
Hitachi Vantara
05.2022 - Current
AR Accountant with French
Electrolux
07.2019 - 04.2022
Accounts Receivable Specialist
Teleperformance
04.2018 - 06.2019
IT Analyst
HCL
09.2016 - 01.2018
Accounting and management
Domaine Villate Limoune
09.2013 - 02.2016
Accountant
Group HRM HOTEL SIDI HARAZEM
12.2011 - 02.2012
Diploma of Business Accounting: Finance -
ISTA
Bachelor of Modern Letter -
Elhidaya Ilslamia
Similar Profiles
Amulya NandimallaAmulya Nandimalla
Associate at Hitachi VantaraAssociate at Hitachi Vantara
Quinn FangQuinn Fang
Enterprise Sales Development Representative at Hitachi Vantara - PentahoEnterprise Sales Development Representative at Hitachi Vantara - Pentaho
Carlos GouyonnetCarlos Gouyonnet
Commercial Account Executive at Hitachi VantaraCommercial Account Executive at Hitachi Vantara
Deni Naufal Hakim Bin Noor IskhandarDeni Naufal Hakim Bin Noor Iskhandar
General Worker at Hitachi Vantara (Zacco)General Worker at Hitachi Vantara (Zacco)
Anna KrużelAnna Krużel
Senior Expert-Sales Audit at Lufthansa Group Business Services Sp. Z O.o.Senior Expert-Sales Audit at Lufthansa Group Business Services Sp. Z O.o.