Proven ability to listen attentively and remarkably with a highly will to help customers in solving issues and create a positive relief between company and customers in a strong professional way that leads to success.
•Follow well-documented instructions, related to product classification, review of compliance documents, communication with the Selling Partners or Stakeholders. • Audit the Amazon website and identify dangerous, prohibited, restricted /regulated and non-compliant products. • Classify products based on their potential hazardous risk, for regulatory storage and transportation purposes. • Meet productivity and quality metrics as well as contribute to team and business goals. • Operate as per priorities established by line manager in accordance with business requirements. • Identify and propose process/quality improvement opportunities related to Product Compliance processes. • May participate in User Acceptance Tests and support the onboarding of new tasks, tools, reports etc. within Product Compliance. • May perform deep dives on task related issues to identify the root cause and propose corrective actions. • Disseminate technical/ specific industry knowledge within the team, either by mentoring, knowledge sharing sessions, or trainings.