Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
Hobbies and Interests
References
Hobbies and Interests
References
Hi, I’m

JADWIGA ALICJA KALANDYK

Rzeszow
Growth demands a temporary surrender of security.
Gail Sheehy
JADWIGA ALICJA KALANDYK

Summary

Highly skilled professional with over two decades of experience in sales, customer service, and corporate aviation. Demonstrates a proven track record of delivering exceptional service, building strong client relationships, and exceeding expectations in dynamic, high-pressure environments. Extensive expertise in administrative support, event coordination, and VIP client management, complemented by a strong focus on safety, catering, and travel logistics. Proficient in Microsoft Office Suite, with exceptional organizational, communication, and problem-solving abilities. Known for adaptability, discretion, and a commitment to excellence, thriving in fast-paced settings while ensuring seamless operations and client satisfaction.

Overview

19
years of professional experience
1
Certificate

Work History

Boeing Poland
Rzeszow

ADMINISTRATIVE ASSISTANT
07.2024 - Current

Job overview

  • Managed the reception and front of house.
  • Delivered safety briefings, and ensured adherence to office security protocols.
  • Provided administrative support across departments, in-house, and internationally, ensuring smooth operations.
  • Assisted with employee onboarding and offboarding.
  • Drafted correspondence, reports, emails, newsletters, and presentations required by management.
  • Handled mail distribution, package preparation, and courier services.
  • Organized and maintained physical and digital filing systems with accuracy and confidentiality.
  • Entered and managed data in spreadsheets using Microsoft Excel and SharePoint.
  • Maintained workplace security by monitoring access control systems, requesting background checks, and assigning appropriate security badges for employees and visitors.
  • Managed end-to-end event planning.
  • Coordinated conference and meeting room bookings.
  • Ensured the availability of office supplies and procured unique requirements.
  • Ensured proper maintenance of the facilities, equipment, and furniture.
  • Worked closely with building management, providers, and suppliers.
  • Coordinated fire drills and first aid training sessions.
  • Supported contingency response plans.
  • Promoted a positive workplace, safety culture, and sustainable office environment.

Papeete

PRIVATE FRENCH/ENGLISH TUTOR
04.2023 - 04.2024

Job overview

  • Supported development of critical thinking skills and deductive reasoning
  • Planned lessons to target subject weaknesses and build skills within strengths
  • Assessed and adapted teaching style according to student needs and abilities
  • Sourced texts and relevant materials to adequately prepare for lessons and increase knowledge of academic study needs
  • Maximized student retention by providing stimulating learning experiences tailored to individual needs

NetJets
Los Angeles

VIP FLIGHT ATTENDANT
09.2021 - 04.2023

Job overview

  • Delivered highest level of professional, discrete and personalized service based on each Owner's profile and preferences
  • Accommodated and coordinated all special requests
  • Ensured catering orders, delivery and top-quality preparation and presentation of all meals
  • Shopped for food items, organized catering in remote locations
  • Served gourmet meals and premium wines to high-profile clients
  • Ensured impeccable flight experience by liaising with Owner Services, personal assistants, catering companies, other crew members and ground services pre and post flight
  • Saw to proper servicing and meticulous cleaning of the aircraft to maintain the value of the asset
  • Maintained current knowledge of etiquette and protocols
  • Conducted numerous long distance night flights that included bed making and multiple meal services
  • Maintained inventory up to date, wrote reports to mention any issues that needed to be resolved

Palm Springs

CATERING AND EVENT ASSISTANT
04.2021 - 04.2023

Job overview

  • Identified and resolved potential issues for smooth event operations without incidents
  • Coordinated diverse team of vendors and suppliers to meet deliverables on time and within budget
  • Researched current markets to identify opportunities for new food and drink events
  • Communicated with clients to understand their needs and expectations, and translated those requirements into successful events
  • Helped catering team with food running and guest services to meet team goals
  • Loaded and unloaded supplies and equipment to foster seamless event setup
  • Communicated with patrons to assist with enquiries, special requests or complaints

L'Occitane de Provence
Santa Monica

SALES ASSISTANT
09.2014 - 01.2015

Job overview

  • Provided excellent sales services by offering bespoke product advice to meet exact customers' needs.
  • Accepted and processed cash, cheque, card, and mobile payments using POS systems.
  • Collaborated with sales managers to meet target quotas.
  • Unpacked merchandise upon arrival, and conducted stock checks.
  • Resolved customer complaints and issues with proactive problem-solving skills.

Heathrow Express
London

SALES ASSISTANT
04.2010 - 06.2013

Job overview

  • Generated and exceeded sales to clearly defined time frames and targets.
  • Excelled in proactive selling of Heathrow Express products to new and existing customers, and promotion of Heathrow Express services.
  • Prevented company losses using awareness, attention to detail, and integrity.
  • Assisted clients with their queries, processed various transactions, and updated files.
  • Maintained up-to-date knowledge of company policies regarding payments, returns and exchanges.
  • Designed and suggested new display ideas to improve sales.
  • Assisted customers with service and product complaints.

Japan Airlines
London

FLIGHT ATTENDANT
09.2005 - 04.2010

Job overview

  • Completed three months of fully immersive safety, custom, and language training in Japan. Obtained Level A Japanese-on-Line Language Certificate.
  • Ensured safety by complying with company security measures and operations manuals.
  • Instructed passengers on all safety and emergency procedures, solved problems on board
  • Operated exclusively long-haul flights.
  • Provided first aid when needed, and assistance in emergencies.
  • Delivered top-quality service and conducted sales of duty-free items in compliance with Japanese language and customs.

Education

BRITISH INSTITUTE
Paris, France

Certificate of Advanced English from English
09.2003

UNIVERSITE PARIS VII Denis Diderot
Paris

Master Degree from French
10.2002

Skills

  • Interpersonal Communication
  • Customer Service
  • Adaptability
  • Teamwork
  • Time Management
  • Critical Thinking and Problem Solving
  • Organization
  • Initiative
  • Safety
  • Leadership
  • Microsoft Office Suite
  • Student-centered Learning

Certification

  • Cabin Crew Medical EU/UK, Watford, UK, 09/2023
  • EASA CC Attestation, Luton, UK, 09/2023
  • VIP Flight Attendant Training, Dietmar Duller Training Solutions, Geneva, 07/2023
  • Culinary stage with Chef Sarena, Palm Springs, CA, USA, 09/2021 - 12/2021
  • Diploma in Public Service Interpreting, Herts Interpreting and Translation Service, Hemel Hempstead, England, 07/2011
  • Qualified Teacher Status French, Teaching Council for England, London, 06/2005
  • Certificate in advanced English, British Institute, Paris, France, 07/2003
  • VIP Nanny at Baby Prestige, Paris, France, 09/2000 - 06/2003

Languages

Polish
First Language
English
Proficient (C2)
C2
French
Proficient (C2)
C2
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

ADMINISTRATIVE ASSISTANT

Boeing Poland
07.2024 - Current

PRIVATE FRENCH/ENGLISH TUTOR

04.2023 - 04.2024

VIP FLIGHT ATTENDANT

NetJets
09.2021 - 04.2023

CATERING AND EVENT ASSISTANT

04.2021 - 04.2023

SALES ASSISTANT

L'Occitane de Provence
09.2014 - 01.2015

SALES ASSISTANT

Heathrow Express
04.2010 - 06.2013

FLIGHT ATTENDANT

Japan Airlines
09.2005 - 04.2010

BRITISH INSTITUTE

Certificate of Advanced English from English

UNIVERSITE PARIS VII Denis Diderot

Master Degree from French

Hobbies and Interests

  • Travel
  • Languages
  • Photography
  • Art
  • World Cuisine
  • Horse Riding
  • Hiking

References

References available upon request.

Hobbies and Interests

  • Travel
  • Languages
  • Photography
  • Art
  • World Cuisine
  • Horse Riding
  • Hiking

References

References available upon request.

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