JAKUB IWAN
LONDON
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
4
4
years of professional experience
Work History
Store Supervisor
Eat17 Store
08.2020 - Current
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Trained team members in successful strategies to meet operational and sales targets.
E-Commerce Assistant
AlfaVega
01.2022 - 06.2022
- Created design work for print and digital sales and marketing campaigns.
- Prepared images to coincide with social and blog posts.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Developed graphics and visual content for social media campaigns.
- Used interactive design elements to create more engaging user experience.
Junior Barista
Eat17 Restaurant
09.2019 - 07.2020
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Bachelor of Arts - (BA) Fashion Visual Merchandising And Branding, Poland
UAL: London College of Fashion
London07.2023
Bachelor of Arts - Fashion Design
International School of Costume And Fashion Design
Warsaw, Poland06.2020
Skills
- Recruiting and Hiring
- Customer Service
- Store Merchandising
- Sales Strategies
- Inventory Management
- Friendly and Positive
- Organizational Skills
- Team Leadership
- Loss Prevention
- Supply Ordering
- Time Management
- Multitasking
Timeline
E-Commerce Assistant
AlfaVega
01.2022 - 06.2022
Store Supervisor
Eat17 Store
08.2020 - Current
Junior Barista
Eat17 Restaurant
09.2019 - 07.2020
Bachelor of Arts - (BA) Fashion Visual Merchandising And Branding, Poland
UAL: London College of Fashion
Bachelor of Arts - Fashion Design
International School of Costume And Fashion Design
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