Jakub Smolny
30
Overview
3
3
years of professional experience
Work History
Receptionist/Restaurant Waiter/Hotel Housekeeper
Hofsstaðir Country Hotel
05.2023 - 12.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Courier
InPost
01.2023 - 04.2023
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
Food Courier/Lead Warehouse Worker/Logistics Manager
FitTanken
06.2021 - 12.2022
- Assisted in streamlining the order process, promptly addressing any issues or concerns from customers.
- Reduced delivery errors by double-checking all orders before leaving the restaurant, resulting in fewer complaints and returns.
- Ensured proper food handling techniques were followed as per industry standards, maintaining cleanliness within delivery bags and vehicles.
- Collaborated well with other food runners to deliver orders accurately.
Education
Electrician
Zespół Szkół Technicznych Im. Papieża Jana Pawła I
GnieznoSkills
- Technical Support
- Travel Coordination
- Organization Skills
- Guest Relations
- Tableside Service
- Cleaning Techniques
- Logistics and Transportation
- Local Routes
- Working Independently
- GPS Navigation
- Dispatch
- Attention to Detail
- Licensed Driver in Poland
Languages
Polish
Native or Bilingual
English
Professional Working
Timeline
Receptionist/Restaurant Waiter/Hotel Housekeeper
Hofsstaðir Country Hotel
05.2023 - 12.2023
Courier
InPost
01.2023 - 04.2023
Food Courier/Lead Warehouse Worker/Logistics Manager
FitTanken
06.2021 - 12.2022
Electrician
Zespół Szkół Technicznych Im. Papieża Jana Pawła I