Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jakub Smolny

30

Overview

3
3
years of professional experience

Work History

Receptionist/Restaurant Waiter/Hotel Housekeeper

Hofsstaðir Country Hotel
05.2023 - 12.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Courier

InPost
01.2023 - 04.2023
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.

Food Courier/Lead Warehouse Worker/Logistics Manager

FitTanken
06.2021 - 12.2022
  • Assisted in streamlining the order process, promptly addressing any issues or concerns from customers.
  • Reduced delivery errors by double-checking all orders before leaving the restaurant, resulting in fewer complaints and returns.
  • Ensured proper food handling techniques were followed as per industry standards, maintaining cleanliness within delivery bags and vehicles.
  • Collaborated well with other food runners to deliver orders accurately.

Education

Electrician

Zespół Szkół Technicznych Im. Papieża Jana Pawła I
Gniezno

Skills

  • Technical Support
  • Travel Coordination
  • Organization Skills
  • Guest Relations
  • Tableside Service
  • Cleaning Techniques
  • Logistics and Transportation
  • Local Routes
  • Working Independently
  • GPS Navigation
  • Dispatch
  • Attention to Detail
  • Licensed Driver in Poland

Languages

Polish
Native or Bilingual
English
Professional Working

Timeline

Receptionist/Restaurant Waiter/Hotel Housekeeper

Hofsstaðir Country Hotel
05.2023 - 12.2023

Courier

InPost
01.2023 - 04.2023

Food Courier/Lead Warehouse Worker/Logistics Manager

FitTanken
06.2021 - 12.2022

Electrician

Zespół Szkół Technicznych Im. Papieża Jana Pawła I

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Jakub Smolny