Jakub Winterot
Pruszków,Pruszków
Summary
Energetic and focused problem-solver with passion for technology and systems optimization. Thorough understanding of network configuration and cybersecurity principles, paired with proficiency in troubleshooting and technical support. Dedicated to leveraging skills to enhance operational efficiency and secure information systems.
Overview
12
12
years of professional experience
Work History
IT Specialist
Safeguard
07.2017 - Current
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Provided exceptional customer service by promptly addressing problems reported by end users.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Optimized network performance through regular monitoring and maintenance.
- Led migration projects to modernize legacy systems without disrupting daily operations or compromising security standards.
- Implemented effective backup systems to ensure data integrity and availability in case of disaster recovery scenarios.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
- Created user accounts and assigned permissions.
- Configured and tested new software and hardware.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
- Researched and identified solutions to technical problems.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Orderly at the Hospital
SPZZOZ Pruszków
01.2013 - 07.2017
- Assisted nursing staff with patient care tasks, resulting in a more streamlined workflow.
- Enhanced the efficiency of daily operations by taking initiative in performing necessary tasks without direct supervision.
- Assisted in transferring patients between departments, facilitating efficient coordination of healthcare services.
- Maintained a clean and safe environment for patients, ensuring optimal recovery conditions.
Education
High School Diploma -
Liceum Ogólnokształcące Im. Jarosława Iwaszkiewicz
Gmina Brwinów, PolandSkills
- IT troubleshooting
- IT documentation
- Software implementation
- System upgrades
- Technical issue analysis
- Network administration
- Virtualization technologies
- IT diagnostics
- IT service management
- Software installation
- Ticket management
- LAN/WAN
- Hardware upgrades
- User support
- Account updating
- User credential management
- Mac systems
Languages
English
Professional Working
Timeline
IT Specialist
Safeguard
07.2017 - Current
Orderly at the Hospital
SPZZOZ Pruszków
01.2013 - 07.2017
High School Diploma -
Liceum Ogólnokształcące Im. Jarosława Iwaszkiewicz
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