Jakub Ziółkowski

• Working on projects dealing with the requirements and software for one of the largest German automotive companies
• Elicitation, analysis, modeling, and validation of data requirements and functional business requirements conditions;
• Creation of software requirements in DOORS;
• Efficient planning of Requirement Engineering related tasks;
• Working closely with developers and testers;
• Help with estimating time for project activities.
• Collaborated with cross-functional teams to develop system solutions tailored to business needs.
• Provided technical support for end-users, resolving issues promptly and effectively.
• Enhanced user experience through the implementation of interface updates and usability improvements.
• Enhanced collaboration between IT teams by standardizing communication protocols around software requirements, project progress updates, and change management processes.
• Assessed business requirements to create focused solutions.
• Collaborated with upper management to drive strategy and implement new processes.
• Analyzed existing systems and databases and recommended enhancements to solve business needs

Technologies:
ASPICE, AUTOSAR (AUTomotive Open System ARchitecture) , Requirements Engineering

• Conducting and implementing multi-faceted advertising orders and management services, as well as supervision and implementation of IT services
• Computer Service and Service Management after the warranty period of the Apple brand
• Repairs of electronic components
• IT services contractor for schools
• Sub-contractor for companies: Greengo-IT (Hestia); BV Systems (Weinberger; Pipelife), Lokalmedia
• Forecasting, time sheets, invoicing and other monthly processes
• Oversaw daily business operations and financial decisions to drive profitability and growth.
• Built loyal account base and long-term business relationships with accounts.

• Creating the image of the facility
• Sale of B2B services and B2C
• Planning and implementing promotion and marketing strategies
• Recruitment of employees and staff management
• Forecasting, time sheets, invoicing and other monthly processes
• Organization and co-organization of automotive events of MP and PP ranks
• Contact with the media

• Service and warranty repairs of computer hardware for Dell, Hewlett Packard, Samsung, Xerox, Brother, Lenovo, Toshiba
• Hardware and software support for BRE Bank and PkoBp banks, BGŻ, Mbank and Multibank and companies such as Orange, LOT
• Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
• Reviewed technical documentation to complete equipment maintenance and repair.

• Operation and design of electronic systems for monitoring of vehicles using GSM and GPS technology and their repair
• Supporting IT systems for monitoring

• Preparing orders for the current store supplies
• Organization and logistics of the transport of goods

• IT work and sale of internet products
• Configuration and programming
• Service of computer hardware and network (building backbone networks based on Wi-Fi technologies)