Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Jakub Karpiński

Jakub Karpiński

Warsaw

Summary

Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Head of Animation Team at The Holiday Resort

Soleo Family Resort( https://soleo-resort.pl)
08.2021 - Current
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Cultivated positive, productive team environments, resolving conflicts quickly.
  • Led employee relations through effective communication, coaching, training, and development.
  • Coordinated team collaboration to share ideas and build best practices.
  • Established and maintained performance, quality and service standards for professional customer care.

Bartender

Club "Mięta"("Mint")
09.2020 - 07.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Education

Associate of Arts - Drama

Aleksander Sewruk Acting School in Olsztyn, Poland
Olsztyn, Poland
06.2020

High School Diploma -

Nicolaus Copernicus 1st High School in Kołobrzeg
Kołobrzeg, Poland
05.2016

Skills

  • Web Servers
  • Player Statistics
  • Player Communication
  • Data Confirmation
  • Customer Loyalty
  • Customer Assistance
  • Fluent in English
  • Teamwork and Collaboration

Languages

Polish
Native language
English
Advanced
C1
French
Elementary
A2

Timeline

Head of Animation Team at The Holiday Resort

Soleo Family Resort( https://soleo-resort.pl)
08.2021 - Current

Bartender

Club "Mięta"("Mint")
09.2020 - 07.2021

Associate of Arts - Drama

Aleksander Sewruk Acting School in Olsztyn, Poland

High School Diploma -

Nicolaus Copernicus 1st High School in Kołobrzeg
Jakub Karpiński