Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Led team dedicated to maintaining top-tier coffee quality and service standards. Trained and coached staff to ensure consistency and excellence in every cup.
Orchestrated successful coffee shop openings in Berlin and Seoul, overseeing planning, design, and execution.
Coordinated teams, budgets, and logistics for timely launches of new establishments.
Developed and delivered tailored coffee training programs for baristas and wholesale clients.
Enhanced product knowledge and service standards, driving customer satisfaction and business growth.
Proactively sought new customers through personalized visits and coffee tastings, fostering relationships and expanding client base.
Leveraged tasting events to showcase product quality and educate potential clients, resulting in increased sales and brand recognition.
- Polish Aeropress Champion 2017.
- German Cuptasters Championship - 2nd place - 2020.