Summary
Work History
Education
Skills
Languages
Timeline
Generic
Jane Mjumira

Jane Mjumira

Gdańsk

Summary

Reliable Student offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.

Work History

Customer Service Representative

Foundever
08.2023 - 12.2025
  • Assisted customers with inquiries, providing accurate information and resolving issues effectively.
  • Utilized CRM software to track customer interactions and ensure timely follow-ups.
  • Collaborated with team members to streamline processes and improve service delivery.
  • Demonstrated adaptability in handling a high volume of calls during peak hours.

Restaurant Worker

Macdonals
12.2022 - 08.2023
  • Operated kitchen equipment to prepare high-quality meals efficiently.
  • Provided exceptional customer service, ensuring guest satisfaction and repeat business.
  • Collaborated with team members to maintain cleanliness and organization in dining area.
  • Assisted in training new staff on menu items and restaurant procedures.

Till Operator

Choppies
02.2022 - 08.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained cash drawer per shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Monitored self-checkout systems and provided assistance or intervention where required.

Education

Bachelor Of Nursing - Nursing Education

Powislanski Szkola Wysza
11 Jana Heweliusza
10.2025

High School Diploma - Arts

Montrose High School
Bulawayo Zimbabwe
11.2021

Skills

  • Product Location
  • Feedback Acceptance
  • Inventory Stocking
  • Work Task Prioritization
  • MS literacy

Languages

English
Bilingual or Proficient (C2)

Timeline

Customer Service Representative

Foundever
08.2023 - 12.2025

Restaurant Worker

Macdonals
12.2022 - 08.2023

Till Operator

Choppies
02.2022 - 08.2022

Bachelor Of Nursing - Nursing Education

Powislanski Szkola Wysza

High School Diploma - Arts

Montrose High School
Jane Mjumira