Jane Sehaba
WARSAW
Summary
Organized [Job Title] skilled in coordinating team activities and files. Handling simultaneous daily requirements with results-driven and efficient approach. Knowledgeable about risk management principles and regulations.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
COOPERATIVE RURAL DEVELOPMENT BANK(CRDB)
01.2022 - 11.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Risk Management Analyst
THE CERIAL AND OTHER PRODUCE BOARD OT TANZANIA(CPB)
12.2020 - 03.2021
- Maintained current team documentation, validated codes and tracked invoices to keep accounts and records current.
- Investigated allegations to check validity and recommend actions to minimize risk.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Worked with new providers to place and appropriately cost [Type] plans.
Risk Insurance Advisor
BRITAM INSURANCE COMPANY
08.2019 - 10.2020
- Investigated allegations to check validity and recommend actions to minimize risk.
- Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
Education
MBA - E-Business Project Management in An International
VISTULA UNIVERSITY
Warsaw;Poland2025
MBA - Science in Insurance And Risk Management
INSTITUTE OF FINANCE MANAGEMENT
Dar-es-salaam,Tanzania11.2022
Skills
- Senior Leadership Support
- Microsoft Excel
- Active Listening
- Report Creation
Languages
Swahili
Native language
English
Advanced
C1
Timeline
Customer Service Representative
COOPERATIVE RURAL DEVELOPMENT BANK(CRDB)
01.2022 - 11.2022
Risk Management Analyst
THE CERIAL AND OTHER PRODUCE BOARD OT TANZANIA(CPB)
12.2020 - 03.2021
Risk Insurance Advisor
BRITAM INSURANCE COMPANY
08.2019 - 10.2020
MBA - E-Business Project Management in An International
VISTULA UNIVERSITY
MBA - Science in Insurance And Risk Management
INSTITUTE OF FINANCE MANAGEMENT
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