JAN MARCINKOWSKI
Latkowa 6a
Summary
Energetic and dedicated Flight Attendant with 2 years of experience, eager to bring exceptional personal and service skills to Emirates, renowned for its world-class standards in the aviation industry. Proficient in ensuring passenger safety, comfort, and satisfaction throughout flights. Well-versed in Emirates' unique brand ethos and committed to upholding its reputation for excellence in customer service, with a strong ability to adapt to diverse cultural backgrounds, maintaining a calm and professional demeanor in challenging situations and ready to contribute to the esteemed Emirates team and deliver excellent inflight experiences to passengers worldwide.
Overview
4
4
years of professional experience
Work History
Cabin Crew Member
LOT Polish Airlines
08.2022 - Current
- Elite Fleet Cabin Crew Member - completing training and working in Business Class cabin
- Greeting, assisting and giving safety instructions to passengers
- Performing pre-safety checks on board and presenting emergency equipment
- Providing excellent customer service
- Performing first-aid and helping passengers in case of emergency
- Supporting passengers with special needs and providing assistance to wheelchair passengers.
- Resolving passenger conflicts and helping to find their problems solutions during flights.
Customer Service Advisor
MediaExpert
05.2021 - 06.2022
- Helping large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responding to customer calls and emails to answer questions about products and services.
- Implementing strategies to reduce average handling time without compromising on service quality.
- Offering advice and assistance to customers, paying attention to special needs or wants.
Church Organist
St. Anthony Of Padua Church
12.2019 - 06.2022
- Creating engaging preludes, offertories, postludes, and interludes for various liturgical settings.
- Collaborating with choir director to prepare and accompany choir.
- Establishing relationships with guest musicians and organizing special performances to further enrich the worship experience.
Education
High School Diploma -
Fredric Chopin's High School Nr 4
Ostrów Wielkopolski, Poland04.2021
Certificate of Completion -
First Level Music School
Krotoszyn, Poland06.2016
Skills
- Interpersonal and communication skills
- Problem-solving skills
- Reliable and punctual
- Caring for others
- Stress resistant and able to control emotions
- Adaptability and flexibility
- Good attitude and willingness to work
- Excellent team cooperation
- Ability to work under time pressure
- Languages: Polish (native), English
Hobbies
- singing
- music
- horse riding
- travelling
Timeline
Cabin Crew Member
LOT Polish Airlines
08.2022 - Current
Customer Service Advisor
MediaExpert
05.2021 - 06.2022
Church Organist
St. Anthony Of Padua Church
12.2019 - 06.2022
High School Diploma -
Fredric Chopin's High School Nr 4
Certificate of Completion -
First Level Music School
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