CRM management of products in the online store, solving problems related to synchronization, creating product indexes and handling the entire sales process
Utilized advanced technical knowledge to gain a competitive edge in the market by effectively showcasing product capabilities in comparison to competitor offerings.
Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
Utilized creative problem-solving skills to overcome technical challenges in the sales process.
Sales Agent
EL12
06.2016 - 06.2017
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Engineering Assistant
Minimax Poland S.A.
05.2013 - 05.2016
Created CAD models and drawings for electrical designs.
Interpreted blueprints and technical drawings to analyze upcoming projects.
Conducted root-cause analysis of component failure.
Computer & IT Manager
Vobis S.A.
02.2007 - 05.2013
Developed and maintained strong relationships with vendors, resulting in cost-effective solutions for company needs.
Coordinated secure system access of users to various department systems and platforms.
Implemented and maintained technology and software budget.
Built, repaired and installed computer-related hardware based on deployment procedures.
Resolved problems, improved operations and provided exceptional service.
Demonstrated familiarity with latest hardware, software and networking technology.
Sales Agent
Vobis S.A.
04.2003 - 05.2007
Increased sales computers revenue by consistently meeting and exceeding sales targets.
servicing computer devices in terms of software and hardware