Jaroslaw Borowski
Gdynia
Summary
Seeking a fresh challenge within a logistics or IT. Interested in joining a company where I could use gained skills and knowledge.
Overview
10
10
years of professional experience
Work History
Onsite IT - Country Leader
Foundever
06.2021 - Current
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Developed and executed strategic plans for business growth, resulting in increased revenue and market share.
- Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
International Security Administrator – Associate 2
State Street GMBH Poland
12.2018 - 06.2021
- Direct employee (internal) for State Street GMBH Poland located in TTG (Titanium Tower) Gdansk
- Process continuity.
- Implemented effective password policies, resulting in reduced unauthorized access incidents.
International Security Administrator
Maxima Europe
06.2018 - 12.2018
- Working as a contractor (external) for State Street GMBH Poland located in TTG (Titanium Tower) Gdansk
- As a security administrator responsible for over 340 applications in EMEA region
- Creation of new accounts, modifying existing and deleting due to periodically recertification process
- Working as a bridge between end user and vendors/3rd parties
- Creating LAN accounts on request and providing access support for business
- Permanent security checks and IAM involment.
Service Desk agent
Wipro IT Services Poland sp. z o.o.
09.2017 - 05.2018
- As a Service Desk agent providing IT support for end users in one of the worldwide organization based in Netherlands
- Main tasks are maintaining Active Directory accounts (creation, modification, GPO’s), providing FTF (First Time Fixes) via remote assistance, handling incoming mails, handling on-line chat and working together with incidents and request.
Team Lead Transit Russia & Eastern Europe
Kuehne + Nagel
08.2016 - 09.2017
- Supervising the team with almost 10 employees
- Implement build-in strategies to meet the satisfaction factors for customers
- Maintaining strong communication, trainings and support to all team members to achieve the yearly based targets, KPI’s, SLA’s, daily tasks and general high motivation level
- Provide with optimization solutions to keep the work flow more stable and controllable
- Direct reports to higher management.
Team Lead Transit Russia & Eastern Europe (nightshift)
Kuehne + Nagel
11.2015 - 08.2016
- Supervising the team with almost 10 employees
- Implement build-in strategies to meet the satisfaction factors for customers
- Maintaining strong communication, trainings and support to all team members to achieve the yearly based targets, KPI’s, SLA’s, daily tasks and general high motivation level
- Provide with optimization solutions to keep the work flow more stable and controllable
- Direct reports to higher management.
Senior Expedient / Supervisor Transit Russia & Eastern Europe
Kuehne + Nagel
10.2013 - 11.2015
- Tracking and supervising all the SLA’s levels based with individual clients
- Taking care of documentation including export declaration, CMR’s, TIR Carnets, T-1 (NCTS) & Phyto certificates
- Direct contact with EC / BOG / NBO / ISR agents concerning the issues, delayed deliveries and support
- Daily contact and support with trucking companies to organize and plan the most efficient and quick loading times
- Maintain the DGVS (Customs Authorities System) to track all the incoming and closed transactions.
Education
IT Architecture & Programming -
Polish Virtual University
Lodz, PL09.2009
IT Architecture & Programming -
WSHE Lodz
Remote05.2005
Skills
- IT/Tech
- IAM
- Cross-functional Collaboration
- Operations Management
- Excel & Office
- Incidents Management
- Supply chain
- Order management
Languages
Polish
Native or Bilingual
English
Full Professional
Dutch
Professional Working
Availability
As a current employee I am required to give 1 month notice in my current position.
Hobbies and Interests
- Body Language
- Psychology
- Gaming
- Anime/Manga
- Music
References
References are available on request.
Timeline
Onsite IT - Country Leader
Foundever
06.2021 - Current
International Security Administrator – Associate 2
State Street GMBH Poland
12.2018 - 06.2021
International Security Administrator
Maxima Europe
06.2018 - 12.2018
Service Desk agent
Wipro IT Services Poland sp. z o.o.
09.2017 - 05.2018
Team Lead Transit Russia & Eastern Europe
Kuehne + Nagel
08.2016 - 09.2017
Team Lead Transit Russia & Eastern Europe (nightshift)
Kuehne + Nagel
11.2015 - 08.2016
Senior Expedient / Supervisor Transit Russia & Eastern Europe
Kuehne + Nagel
10.2013 - 11.2015
IT Architecture & Programming -
Polish Virtual University
IT Architecture & Programming -
WSHE Lodz
Similar Profiles
Angela MorganAngela Morgan
Customer Service Representative at FOUNDEVERCustomer Service Representative at FOUNDEVER
Matthew Salazar BedoyaMatthew Salazar Bedoya
Agent at FoundeverAgent at Foundever
Tyler StephensTyler Stephens
Credit Card Specialist at FoundeverCredit Card Specialist at Foundever
Latrina LillyLatrina Lilly
Customer service rep Inbound 1 at FoundeverCustomer service rep Inbound 1 at Foundever
Dawid RutkowskiDawid Rutkowski
Program / Project Manager at DanoneProgram / Project Manager at Danone