Jashan Madan
Wroclaw
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
1
1
years of professional experience
Work History
CRM Manager
Able Ventures
05.2024 - 06.2024
- Implemented CRM tool to enhance client management, potentially improving data security
- Developed client tracking pipelines, ensuring secure handling of sensitive information
Customer Service Assistant
Marks and Spencer
11.2023 - 01.2024
- Provided customer service assistance, maintained relationships amongst different departments
- Maintained a positive work environment to promote both individual and staff growth
Customer Service Assistant
Moto Services (Burger King)
05.2023 - 09.2023
- Provided outstanding customer service at Moto Services, addressing inquiries, resolving issues, and ensuring a positive experience for a diverse clientele
- Collaborated seamlessly with team members in a fast-paced environment, contributing to a positive team atmosphere and efficient service delivery
Inventory Manager
C.J. Polymers
05.2021 - 05.2022
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Education
Master of Science - Cybersecurity (PGD Degree)
Lancaster University
12.2023
Masters - Communication Management
University of Wroclaw
04.2025
Bachelor of Computer Applications - undefined
Guru Gobind Singh Indraprastha University
New Delhi, Delhi06.2022
Skills
- Languages: Python, Java, C, mySQL
- Developer Tools: VS Code, Eclipse, Netbeans
- Technologies/Frameworks: Wireshark, Microsoft Office
- Operating Systems: Windows, Linux
- Other: Microsoft Office, Project Management, Database Management
Leadership / Extracurricular
Team India - Valorant Summer 2021 Online Captain Led a team of 5 members and collaborated with multiple international organizations Red Bull Campus Clutch India Champions (2020) and South Asia Runner-up Featured in articles published by recognized organizations (Sportskeeda, Liquipedia and Talkesports)
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
CRM Manager
Able Ventures
05.2024 - 06.2024
Customer Service Assistant
Marks and Spencer
11.2023 - 01.2024
Customer Service Assistant
Moto Services (Burger King)
05.2023 - 09.2023
Inventory Manager
C.J. Polymers
05.2021 - 05.2022
Masters - Communication Management
University of Wroclaw
Bachelor of Computer Applications - undefined
Guru Gobind Singh Indraprastha University
Master of Science - Cybersecurity (PGD Degree)
Lancaster University
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