Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brain Wesley BEESOON

Port Louis

Summary

Dynamic customer service professional with a proven track record at V2L, excelling in customer retention and call handling. Adept at resolving inquiries and enhancing customer satisfaction through effective team collaboration and extensive product knowledge. Committed to delivering exceptional service and fostering positive customer relationships.

Overview

5
5
years of professional experience
2010
2010
years of post-secondary education

Work History

Customer Care Agent

V2L
Rose Hill
11.2020 - 01.2023
  • Assisted customers with inquiries and resolved issues efficiently.
  • Collaborated with team members to share best practices in customer service.

Customer Service Agent

Blueconnet
Ebene
06.2018 - 09.2019
  • Assisted customers with product inquiries and service-related issues.

Education

Bartholomew College
Port Louis , Mu

Skills

  • Customer service
  • Product knowledge
  • Customer retention
  • Call handling
  • Team collaboration

Languages

Creole
First Language
French
Advanced (C1)
C1

Timeline

Customer Care Agent

V2L
11.2020 - 01.2023

Customer Service Agent

Blueconnet
06.2018 - 09.2019

Bartholomew College
Brain Wesley BEESOON