Jeevan Sameera Abraham Galappatthige
International Business Manager
Krakow
Summary
Experience Business Manager with over 12 years of experience in Medical Industry . Excellent reputation for resolving problems and improving customer satisfaction, with effectively launching of new products in competitive markets. Experience and knowledge in product management, segmentation, product positioning, PR planning and a history of expertise in implementation of MKT plan and brand strategy to grow revenue and improve market share. Strong communication skills and interpersonal abilities to build solid work relationships with both internal and external customers. Dynamic element in cross-functional teams over multinational and global environment
Overview
12
12
years of professional experience
7
7
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Business Manager EU
Abdos Life Sciences
Krakow
07.2022 - 01.2023
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Adhered to social distancing protocols and wore mask or face shield.
- Improved operations through consistent hard work and dedication.
- Worked with customers to understand needs and provide excellent service.
- Used Microsoft Word and other software tools to create documents and other communications.
- Monitored company inventory to keep stock levels and databases updated.
Global Business Development Manager
GeneMe Laboratoris
Gdansk
04.2021 - 07.2022
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Worked with senior leaders to determine marketing priorities.
- Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
- Identified target audiences and developed marketing plans across different channels and platform segments.
- Managed marketing research projects that improved business strategy through consumer insights.
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Communicated directly with customers and partners to build strong business networks and relationships.
Export Manager
Impetstudio Sp Z o o.
Krakow
06.2015 - 03.2021
- Prepared various import, export and supplier forms for customs submittal.
- Designed export strategies to meet project delivery requirements.
- Gathered market intelligence and provided guidance to Advertising and Printing team to promote Advertising products overseas.
- Processed company's import permit and export license processes.
- Compiled purchase orders to post international shipments in company logs.
- Updated CRM database system with Exporter and Business Model Canvas.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment.
Medical Representative - Manager
Hemas Pharmaceutica;
Colombo
03.2010 - 01.2015
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
- Recognized trends within territory and industry to create proactive plans.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Scheduled, updated and maintained product preparations and customer promotions.
Education
Bachelor of Science - Business Management
University of Kelaniya
Colombo 03.2002 - 04.2006
Post Graduate Diploma in Marketing - Marketing
Sri Lanka Institute of Marketing
Colombo 04.2009 - 07.2012
Skills
Business expertise
undefinedAdditional Information
Hard Skills
Microsoft Advanced User (Excel &PowerPoint)
Database management (Sales force; Veeva; ZINCmaps;
SAP; LISA; Vortal)
Market Research (IQVIA; HMR)
Marketing Campaign management
Soft Skills
High energy and proactive
Teamwork
Adaptability
Critical thinking
Problem - solving
Strong decision maker
Multi-tasking Integrity,
Authenticity,
Strong work ethic
Certification
IVDR 2017 746 regulatory affairs: Learn EU compliance Udemy Online / February 2022
Timeline
Business Manager EU
Abdos Life Sciences
07.2022 - 01.2023
IVDR 2017 746 regulatory affairs: Learn EU compliance Udemy Online / February 2022
06-2022
Global Business Development Manager
GeneMe Laboratoris
04.2021 - 07.2022
Export Manager
Impetstudio Sp Z o o.
06.2015 - 03.2021
Medical Representative - Manager
Hemas Pharmaceutica;
03.2010 - 01.2015
Post Graduate Diploma in Marketing - Marketing
Sri Lanka Institute of Marketing
04.2009 - 07.2012
Bachelor of Science - Business Management
University of Kelaniya
03.2002 - 04.2006
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