Jennie Ross
Tulsa
Summary
With over 20 years of flight attendant experience and 3 years as a medical transporter, I have developed exceptional skills in patient care and transport. My background demonstrates strong crisis management abilities and unwavering commitment to professional excellence. Additionally, my experience as a substitute teacher has equipped me with expertise in classroom management and supporting diverse student needs. Recognized for remaining calm under pressure and possessing exceptional time management skills, I am a dedicated problem-solver with proven adaptability to different environments.
Overview
26
26
years of professional experience
Work History
Medical Transporter
Ascension
01.2021 - 12.2024
- Efficiently transported patients to and from various departments within the hospital, ensuring safety and comfort throughout the process
- Communicated effectively with medical staff to coordinate patient transfers and maintain smooth workflow operations
- Managed patient transport documentation and scheduling, ensuring accurate records and timely updates for medical staff
- Provided compassionate and professional service to patients and their families, addressing concerns and offering assistance to enhance their overall experience at the hospital.
Maintenance Parts Department
Skywest
01.2020 - 12.2021
- Responsible for the organization, transportation, and storage of aircraft parts and tools
- Liaison between on-the-ground aircraft mechanics and administrative staff
- Enforced safety protocols on equipment and aircraft facilities.
Substitute Teacher
Tecumseh Public Schools
01.2016 - 12.2021
- Substituted for various grades and subjects, adapting to classroom needs
- Managed classroom behavior and fostered a positive learning environment
- Implemented lesson plans provided by regular teachers and modified them when necessary
- Supported student learning and provided additional help to those struggling with assignments.
Flight Attendant
ExpressJet and ASA
01.1999 - 12.2020
- Politely greeted incoming passengers and provided directions to seat locations to facilitate the boarding process
- Inspected aircraft interiors to check for proper stowing of emergency equipment
- Promoted passenger and crew safety by maintaining airline and federal aviation regulations at all times
- Directed junior team members in proper duties and company regulations.
Education
Firefighter Cert I & II
Oklahoma State University
Travel Agent Certification - undefined
Tulsa Travel Tech
Skills
- Firefighter Cert I and II
- FAA regulations
- Adult AED and CPR
- Conflict mediation
- Problem resolution
- Customer service
- Activity planning
- Effective listening
- Team collaboration
- Safety protocols
- Training and coaching
Timeline
Medical Transporter
Ascension
01.2021 - 12.2024
Maintenance Parts Department
Skywest
01.2020 - 12.2021
Substitute Teacher
Tecumseh Public Schools
01.2016 - 12.2021
Flight Attendant
ExpressJet and ASA
01.1999 - 12.2020
Firefighter Cert I & II
Oklahoma State University
Travel Agent Certification - undefined
Tulsa Travel Tech
Similar Profiles
Justin CopelandJustin Copeland
Interventional Radiologic Technologist at AscensionInterventional Radiologic Technologist at Ascension
Gerardo Ocegueda JrGerardo Ocegueda Jr
Behavioral Therapist at AscensionBehavioral Therapist at Ascension
TANESHA CLEVELANDTANESHA CLEVELAND
Customer Care Representative at AscensionCustomer Care Representative at Ascension
Melissa EndriesMelissa Endries
Registered Nurse, Emergency Department at AscensionRegistered Nurse, Emergency Department at Ascension
Jamie ParkerJamie Parker
Administrative Assistant at Eddie Warrior-TaftAdministrative Assistant at Eddie Warrior-Taft