Jennifer Madu
Gdansk
Summary
Personable and dedicated, with a strong focus on delivering exceptional customer service. Expertise in resolving client inquiries and fostering team collaboration. Committed to maintaining high-quality standards under pressure.
I have the zeal and necessary skills to excel in any assigned duties, with the ability to go the extra mile, ensuring the goal of the organization is wholly achieved.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Engr. Asanga Asuquo
Uyo
02.2023 - 12.2023
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Provided excellent customer service by resolving complaints and supporting customer service initiatives to resolve client inquiries effectively.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Developed leadership, multitasking, and communication skills in a fast-paced environment.
Teacher’s Assistant
Pastor Emeka
Uyo
04.2022 - 01.2023
- Supervised children and participated with children in activities.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Organized student performance and enrichment activities to facilitate learning.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Organized educational events and activities for students and families.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Education
Bachelor of Science - Nursing
Medical University of Gdansk.
Gdansk, Poland09-2028
Skills
- Team collaboration and leadership
- Excellent customer service delivery
- Team motivation techniques
- Attention to detail and problem solving
- Ability to work under pressure and multitask
- Good communication and writing skills
- Strong interpersonal relationships
- Good commuting skills
- Good organization skill
- Basic clinical and healthcare knowledge
Languages
English
Advanced (C1)
C1
Polish
Intermediate (B1)
B1
Timeline
Assistant Manager
Engr. Asanga Asuquo
02.2023 - 12.2023
Teacher’s Assistant
Pastor Emeka
04.2022 - 01.2023
Bachelor of Science - Nursing
Medical University of Gdansk.