Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Jennifer Madu

Gdansk

Summary

Personable and dedicated, with a strong focus on delivering exceptional customer service. Expertise in resolving client inquiries and fostering team collaboration. Committed to maintaining high-quality standards under pressure.

I have the zeal and necessary skills to excel in any assigned duties, with the ability to go the extra mile, ensuring the goal of the organization is wholly achieved.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Engr. Asanga Asuquo
Uyo
02.2023 - 12.2023
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Provided excellent customer service by resolving complaints and supporting customer service initiatives to resolve client inquiries effectively.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Developed leadership, multitasking, and communication skills in a fast-paced environment.

Teacher’s Assistant

Pastor Emeka
Uyo
04.2022 - 01.2023
  • Supervised children and participated with children in activities.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Organized student performance and enrichment activities to facilitate learning.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Organized educational events and activities for students and families.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.

Education

Bachelor of Science - Nursing

Medical University of Gdansk.
Gdansk, Poland
09-2028

Skills

  • Team collaboration and leadership
  • Excellent customer service delivery
  • Team motivation techniques
  • Attention to detail and problem solving
  • Ability to work under pressure and multitask
  • Good communication and writing skills
  • Strong interpersonal relationships
  • Good commuting skills
  • Good organization skill
  • Basic clinical and healthcare knowledge

Languages

English
Advanced (C1)
C1
Polish
Intermediate (B1)
B1

Timeline

Assistant Manager

Engr. Asanga Asuquo
02.2023 - 12.2023

Teacher’s Assistant

Pastor Emeka
04.2022 - 01.2023

Bachelor of Science - Nursing

Medical University of Gdansk.
Jennifer Madu