Jerome Cayang
Gdańsk Poland
Summary
Dynamic and customer-focused professional with experience at Arco By Paco Perez, excelling in food service and cleanliness. Proven ability to enhance guest satisfaction through strong multitasking and allergy awareness. Recognized for streamlining communication between teams and maintaining a professional appearance, ensuring a welcoming dining atmosphere.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Food Waiter
Arco By Paco Perez
07.2023 - Current
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
- Participated in team meetings, providing feedback on service improvements and sharing best practices with colleagues.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
Machine Operator
Wersal Company
12.2022 - 07.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Coffee Barista
Tutti Cafe
04.2016 - 12.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
Education
High School Diploma - Hotel, Resort And Restaurant Management
Tesda Vocational Studies
PhilippinesEducation
Common Wealth High School Holy Spirit Annex
Quezon City Phil.03.2007
Skills
- Strong multitasking
- Customer service focus
- Cleanliness
- Professional appearance
- Allergy awareness
- Table setting
- Food safety
Certification
Certificate of employment/ experience certificate
Languages
English
Advanced (C1)
Timeline
Food Waiter
Arco By Paco Perez
07.2023 - Current
Machine Operator
Wersal Company
12.2022 - 07.2023
Coffee Barista
Tutti Cafe
04.2016 - 12.2022
High School Diploma - Hotel, Resort And Restaurant Management
Tesda Vocational Studies
Education
Common Wealth High School Holy Spirit Annex