Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Interests
Accomplishments
Software
Timeline
JISHNU KUMMANKOTTIL KRISHNAKUMAR

JISHNU KUMMANKOTTIL KRISHNAKUMAR

supply chain
Krakow
Business opportunities are like buses, there’s always another one coming.
Richard Branson

Work Preference

Work Type

Full TimeInternshipPart Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursCompany CultureHealthcare benefitsPersonal development programsWork from home option

Summary

Motivated and detail-oriented pursuing degree in MBA final-year Master's student in International Business. Hands-on experience in logistics, Warehouse Management, inventory control, and procurement through internships and coursework. Proficient in [key tools/software like Excel, SAP, Tableau]. Eager to contribute to efficient supply chain operations and grow within the industry and prepared to start career and make meaningful contributions with commitment and drive.

Overview

3
3
years of professional experience
4
4
Certifications
1
1
Language
1
1
year of post-secondary education

Work History

Customer Service Representative

Nest Job
11.2024 - 07.2025
  • Resolved escalated customer service inquiries and complaints to maintain satisfaction.
  • Managed guest inquiries with excellence, addressing concerns promptly and with professionalism.
  • Facilitated outstanding customer support and managed client inquiries.
  • Streamlined communication channels for improved customer service quality and efficiency.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Operations Coordinator

Space Set
03.2020 - 11.2022
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
  • Improved employee performance by implementing training programs and conducting regular performance reviews.
  • Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
  • Optimized CRM systems for accurate data tracking, enabling informed business decisions.
  • Reduced errors in order processing through meticulous attention to detail and strict adherence to guidelines.

Education

MBA - International Business

WSB, Krakow, Poland
02.2025 - 04.2026
  • [ 4.0/5 ] GPA

Skills

Data analysis and reporting

Certification

POWER BI for Beginners: Interactive Dashboard Fundamentals

Languages

English
Advanced (C1)
Tamil
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Vollyball

Music

Football

Logistics

Transportation

IT

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 20 staff members.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.

Software

SAP

EXCEL

SALESFORCE

CRM

GOOGLE WORKSPACE

POWER BI

Timeline

WSB - MBA, International Business
02.2025 - 04.2026
Customer Service Representative - Nest Job
11.2024 - 07.2025
Operations Coordinator - Space Set
03.2020 - 11.2022

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JISHNU KUMMANKOTTIL KRISHNAKUMARsupply chain