Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic
Joanna Chmielewska

Joanna Chmielewska

Warsaw

Summary

Dynamic sales associate with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Overview

10
10
years of professional experience

Work History

Sales Associate

The Swatch Group Polska Sp. z o.o
10.2021 - Current

participate in the store daily activites (merchandise reception and storage, visual merchandising, handling payments, after-sales service, inventories);

develop loyalty and long-lasting relationships with the clientele;

participate in the sales development, thanks to adapted advices and a personalized follow-up;

managed returns, exchanges and refunds in accordance with store policy;

Sales Associate

Jubitom Kazimierz Tomasiewicz S.C. -
09.2018 - 09.2021

listen to customer need and desire to identify and recommend optimal watches (e.g. OMEGA, Ulysse Narin, Tag Heuer)

participate in the store daily activites (merchandise reception and storage, visual merchandising, handling payments, after-sales service, inventories)

Sales Associate

The Swatch Group Polska Sp. z o.o.
06.2018 - 08.2018

listen to customer need and desire to identify and recommend optimal watches (e.g. Rado, Longines, Certina, Tissot)

participate in the store daily activites (merchandise reception and storage, visual merchandising, handling payments, after-sales service, inventories)

Sales Associate

P.H.U. Jubiler Sp. z o.o.
10.2016 - 06.2018

participate in the store daily activites (merchandise reception and storage, visual merchandising, handling payments, after-sales service, inventories)

Sales Associate/Visual Merchandiser

OCHNIK S.A
02.2016 - 09.2016

participate in the store daily activites (merchandise reception and storage, visual merchandising, handling payments, after-sales service, inventories

Prepare merchandise for sales floor by pricing or tagging;


Sales Associate/ Shift Manager

Tchibo Warszawa Sp. z o.o
09.2013 - 02.2016

participate in the store daily activites (merchandise reception and storage, visual merchandising, handling payments, after-sales service, inventories);

work closely with team members to schedule breaks and shifts to meet state regulations;

collaborate with other leaders and executives to direct workflow and support operations;

Education

Associate of Arts - Journalism And Social Communication

Nicolaus Copernicus University
Toruń
05.2013

Skills

highly efficient at multitasking;

sense of responsibilities, autonomy, dynamism and ethusiasm;

team spirit;

Hobbies

books, football, travels, pilates

Languages

Polish
Native language
English
Intermediate
B1

Timeline

Sales Associate

The Swatch Group Polska Sp. z o.o
10.2021 - Current

Sales Associate

Jubitom Kazimierz Tomasiewicz S.C. -
09.2018 - 09.2021

Sales Associate

The Swatch Group Polska Sp. z o.o.
06.2018 - 08.2018

Sales Associate

P.H.U. Jubiler Sp. z o.o.
10.2016 - 06.2018

Sales Associate/Visual Merchandiser

OCHNIK S.A
02.2016 - 09.2016

Sales Associate/ Shift Manager

Tchibo Warszawa Sp. z o.o
09.2013 - 02.2016

Associate of Arts - Journalism And Social Communication

Nicolaus Copernicus University
Joanna Chmielewska