Joanna Kowal
Krzeszowice
Summary
A dedicated professional with a strong passion for the aviation industry and a commitment to excellence. Proven ability to bring innovative ideas and problem solving skills to the table, coupled with a keen interest in advancing within the aviation industry. Known for a proactive attitude, attention to detail and effective communication skills that foster collaboration and success in a dynamic environment.
Overview
5
5
years of professional experience
Work History
Junior Associate Software Engineer
CAE
CRACOW
08.2022 - Current
- Manual Testing of Aviation Software.
- Authored detailed test scenarios using ALM.
- Examined software requirements to process test scenarios.
- Wrote and submitted reports to highlight factors relating to software testing for design improvement.
- Examined user stories to identify core feature requirements and preferences.
- Automated testing fundamentals using FitNesse server.
Senior Service Agent
Aviation Support
Cracow
10.2021 - 08.2022
- Facilitated communication between various airport departments.
- Supported aviation operations by handling scheduling, flight arrangements, and logistical challenges.
- Resolved customer inquiries and complaints professionally.
- Prepared detailed reports and documentation
Administrative Assistant
Aeroklub Krakowski
Cracow
09.2020 - 10.2021
- Aircraft maintenance planning.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Conducting the course of training on private pilot licenses from the administrative side.
Education
Bachelor of Engineering - Aviation And Cosmonautics
Polish Air Force University
Skills
Flexible & Adaptableundefined
Additional Information
During Training Private Pilot License
Languages
Polish
Native language
English
Advanced (C1)
Timeline
Junior Associate Software Engineer
CAE
08.2022 - Current
Senior Service Agent
Aviation Support
10.2021 - 08.2022
Administrative Assistant
Aeroklub Krakowski
09.2020 - 10.2021
Bachelor of Engineering - Aviation And Cosmonautics
Polish Air Force University
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