Summary
Overview
Work History
Education
Skills
JĘZYKI
Timeline
Generic
Joanna Matysiak

Joanna Matysiak

Opole

Summary

Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Debt Collection Specialist / Management Assistant

Zakład Komunalny Sp. Z O.O.
11.2022 - Current
  • monitoring the status of receivables from customers
  • enforcing debt repayments from contractors
  • cooperation with other departments of the company in the field of debt collection
  • explaining discrepancies in settlements with contractors
  • cooperation with a legal advisor in the field of judicial/bailiff debt collection
  • cash receipts settlement, cash reports, sending cash to the bank
  • comprehensive secretarial and management support during the assistant's absence (3 months)

Office manager

LANCAR Sp. Z O.O.
01.2021 - 10.2022
  • comprehensive office service in a transport company
  • conducting purchases of items, household and office supplies, and work clothes for drivers
  • running a registry office (e-mail and traditional mail)
  • document flow management
  • cooperation with 30-35 truck drivers
  • supervision over the dates of insurance policies and technical inspections of the fleet of 51 vehicles (tractors, semi-trailers, passenger cars)
  • cooperation with a law firm in the field of debt collection and motor vehicle damage

Administrative and Accounting Specialist

BUSINESSCARE Sp. Z O.O.
04.2020 - 12.2020
  • comprehensive accounting office services
  • support for the accountant and HR in their duties

Administrative and Accounting Specialist

VINCH PZ Sp. Z O.O.
05.2019 - 03.2020
  • comprehensive service for an office dealing with employee leasing
  • preparation of contracts, annexes
  • completion of personal files, mainly of employees of Ukrainian nationality
  • support for the Comarch ERP Optima program in the scope of entering cost invoices

Public Procurement Officer

MEGATHERM Sp. Z O.O.
01.2017 - 04.2019
  • completing formal and legal documents required for submitting a tender offer
  • submitting tender offers (in paper form, miniPortal, purchasing platforms)
  • cooperation with offices
  • control of the procedure based on the Public Procurement Law
  • cooperation with a law firm in the scope of conducted proceedings
  • cooperation with Insurance Companies in the scope of the most advantageous security for the proper performance of the contract, vehicle insurance and company liability insurance
  • coordination of the fleet of company cars

Financial Specialist

Zarządca Sp. Z O.O.
03.2005 - 10.2016
  • Support for the Easy Real Estate Management System (SŁONIE) program
  • Support for the Comarch ERP Optima program: issuing sales invoices, posting bank statements
  • confirming balances to contractors, explaining balances
  • explaining settlements and balances to owners
  • filling in CIT8 tax forms
  • debt collection
  • opening and closing bank accounts
  • registering letters and correspondence
  • ensuring efficient circulation of documentation
  • archiving documentation
  • comprehensive customer service
  • completing documents for annual settlement meetings
  • Support for the Mała Księgowość Rzeczpospolitej program: issuing sales invoices, posting cost invoices, printing the revenue and expense ledger, VAT registers, VAT-7 declarations

Salesperson, Cashier, Shift Manager

PKN Orlen SP 174 Gas Station
10.2002 - 02.2004
  • customer service in accordance with the Group's standards
  • achieving the set sales targets
  • taking care of cleanliness and aesthetics at the petrol station
  • coordinating the work of other employees on the shift
  • training new employees in customer service
  • ordering and accepting fuel deliveries
  • performing daily/monthly settlements
  • sending daily takings to the bank

Education

Engineer - Management And Marketing

Opole University of Technology
Opole, Poland
09-2006

High School Diploma -

Bolesław The Brave General Secondary School
Głuchołazy, Poland
06-2001

Skills

  • Skilled in Microsoft Office applications
  • Strong interpersonal skills
  • Professional etiquette
  • Self-directed work ethic
  • Attention to detail
  • Accountability
  • Work self-organization
  • Valid category B driving license
  • Experience with Comarch Optima ERP software
  • ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 certified auditor

JĘZYKI

English
Intermediate (B1)
German
Beginner (A1)
Polish
Bilingual or Proficient (C2)
Russian
Beginner (A1)

Timeline

Debt Collection Specialist / Management Assistant

Zakład Komunalny Sp. Z O.O.
11.2022 - Current

Office manager

LANCAR Sp. Z O.O.
01.2021 - 10.2022

Administrative and Accounting Specialist

BUSINESSCARE Sp. Z O.O.
04.2020 - 12.2020

Administrative and Accounting Specialist

VINCH PZ Sp. Z O.O.
05.2019 - 03.2020

Public Procurement Officer

MEGATHERM Sp. Z O.O.
01.2017 - 04.2019

Financial Specialist

Zarządca Sp. Z O.O.
03.2005 - 10.2016

Salesperson, Cashier, Shift Manager

PKN Orlen SP 174 Gas Station
10.2002 - 02.2004

Engineer - Management And Marketing

Opole University of Technology

High School Diploma -

Bolesław The Brave General Secondary School

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Joanna Matysiak