Summary
Overview
Work History
Education
Skills
Websites
Languages
Personal Information
Hobbies and Interests
Affiliations
Certification
Timeline
Generic
Joanna Smyczyńska

Joanna Smyczyńska

Poznań

Summary

Dedicated and bilingual professional fluent in both Russian and English, I bring a dynamic combination of youth, motivation, and a strong work ethic to any professional setting. With a demonstrated ability to adapt quickly and learn efficiently, I am well-equipped to excel in diverse work environments and embrace the challenges of mastering new professions. My commitment to hard work, coupled with a natural aptitude for rapid learning, positions me as a valuable asset capable of contributing effectively to any team or project. Eager to leverage my linguistic proficiency and versatile skill set, I am poised for success in pursuing and excelling within various professional domains.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Request Manager

Computacenter
07.2023

First Line Analyst With Russian and English

Computacenter
10.2021 - 06.2023

Export Assistant With Russian and English

Dekoma
06.2021 - 09.2021

Online English Tutor

CleverCat Paulina Karbownik
05.2020 - 08.2021

Receptionist Administrator

Hostel Hill Inn
12.2019 - 04.2020

Receptionist

Hotel Ilonn Boutique Limanowskiego
07.2018 - 11.2019

Warehouse Worker

Amazon
08.2017 - 09.2017

Waitress Trainee

Bistro Caffe ZIelony Stół
05.2016 - 09.2016

Education

Post-graduate - Project Management

Poznań University of Economics And Business
Poznań
11.2023

Master of Arts - Russian Studies

Adam Mickiewicz University in Poznań
06.2021

Bachelor of Arts - Russian And English Studies

Adam Mickiewicz University in Poznań
06.2019

Secondary Education - Academic Profile

Bolesław Chrobry Secondary School
Gniezno, Poland
06.2016

Skills

  • MS Office
  • Driving license - cat B
  • S4H
  • Digital database support
  • Invoicing
  • BMC Remedy
  • Active Directory
  • ServiceNow
  • Comarch ERP
  • Optima
  • ITIL
  • Trados
  • Smartcat
  • ReHot
  • Profitroom
  • Citrix
  • CyberArk

Languages

English
Advanced
C1
Russian
Advanced
C1
German
Intermediate
B1
French
Beginner
A1

Personal Information

Date of Birth: 09/10/97

Hobbies and Interests

  • Phonetics and phonology
  • Translatology
  • Psycholinguistics
  • Logopedics and speech impediments
  • Logotherapy
  • Coaching
  • Literature
  • European culture
  • Nordic walking
  • Beekeping
  • Dogs

Affiliations

  • Programme Board of Adam Mickiewicz University for Eastern Slavic Studies (2020-2021)
  • Volunteer Translator for the BELARUS LIVE 2020 channel
  • Volunteer in the "Ciupa Wózkowicze" foundation
  • Zamkowy Klub Książki (Book Club)

Certification

  • Customer Excellence - telephonic and electronic customer service by Sense Human Capital LLC
  • Polish as a foreign language - course for tutors by Studium Prawa Europejskiego
  • ITIL Foundation Certificate in IT Service Management by PeopleCert, Axelos
  • Create Your Own Story - Team leader Pathway by Computacenter:

8 months of internal trainings divided by 8 modules, each summarised by outsourced training sessions


Timeline

Request Manager

Computacenter
07.2023

First Line Analyst With Russian and English

Computacenter
10.2021 - 06.2023

Export Assistant With Russian and English

Dekoma
06.2021 - 09.2021

Online English Tutor

CleverCat Paulina Karbownik
05.2020 - 08.2021

Receptionist Administrator

Hostel Hill Inn
12.2019 - 04.2020

Receptionist

Hotel Ilonn Boutique Limanowskiego
07.2018 - 11.2019

Warehouse Worker

Amazon
08.2017 - 09.2017

Waitress Trainee

Bistro Caffe ZIelony Stół
05.2016 - 09.2016

Post-graduate - Project Management

Poznań University of Economics And Business

Master of Arts - Russian Studies

Adam Mickiewicz University in Poznań

Bachelor of Arts - Russian And English Studies

Adam Mickiewicz University in Poznań

Secondary Education - Academic Profile

Bolesław Chrobry Secondary School
Joanna Smyczyńska