Summary
Overview
Work History
Education
Skills
Timeline
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Joanna Szukała

Joanna Szukała

Rokietnica

Summary

Experienced and efficient specialist with a proven track record in managing the flow of produced goods, ensuring timely delivery, and minimizing costs. Approach assigned tasks with dedication and strive to achieve set goals. Meticulous and responsible approach enables me to excel in work planning. Eager to take on new challenges that contribute to professional growth.

Overview

13
13
years of professional experience

Work History

Export Specialist

Zakład Poligraficzny POL-MAK Sp. Z O.o.
04.2016 - Current
  • Comprehensive order fulfillment process management.
  • Maintaining contact with carriers and customers to ensure proper order execution.
  • Coordinating the export process, including logistics and documentation.
  • Achieving sales targets and taking actions to meet set goals.
  • Professionally establishing and maintaining relationships with clients, ensuring a high level of satisfaction.
  • Handling complaints and addressing customer concerns.
  • Building and maintaining positive relationships with clients and suppliers.
  • Preparing and negotiating commercial offers.

International Freight Forwarder

P.H.U Robex
04.2015 - 03.2016
  • Contacting international clients to build long-term business relationships.
  • Striving to optimize transportation costs while maintaining the highest quality of service.
  • Ensuring the provision of appropriate transport resources for fulfilling customer orders.
  • Solving transportation-related problems, such as delays, breakdowns, or lost goods.
  • Handling and overseeing the execution of international forwarding orders.
  • Searching for and acquiring carriers and contractors

International Freight Forwarder

Dortrans Sp. z o.o.
04.2014 - 04.2015

International Freight Forwarder

ABC - Czepczyński
11.2013 - 07.2014

Restaurant Hostess

Chatham Bars Inn
06.2012 - 09.2012
  • Rzetelne informowanie odwiedzających o programie wydarzenia, agendzie oraz dostępnych usługach.
  • Profesjonalne witanie gości i zapewnianie im wysokiej jakości obsługi na imprezach, targach czy konferencjach.
  • Dbanie o estetyczny wygląd stoiska do promowania produktu.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor - International Relations

Uniwersytet Adama Mickiewicza
Poznań
10.2020

English Language

Akademia im. Jana Długosza
Częstochowa

High School Diploma -

Liceum ogólnokształcące im. Juliusza Słowackiego
Częstochowa
05.2008

Skills

  • Effective Communication
  • Client Relationship Building
  • Profound Knowledge of MS Office Suite
  • Focus on Achieving Objectives
  • Active Category B Driver License
  • Effective Self-Organization
  • Organizational Skills
  • Export Procedure Knowledge
  • Commitment to Learning
  • Relationship Building
  • Team Collaboration

Timeline

Export Specialist

Zakład Poligraficzny POL-MAK Sp. Z O.o.
04.2016 - Current

International Freight Forwarder

P.H.U Robex
04.2015 - 03.2016

International Freight Forwarder

Dortrans Sp. z o.o.
04.2014 - 04.2015

International Freight Forwarder

ABC - Czepczyński
11.2013 - 07.2014

Restaurant Hostess

Chatham Bars Inn
06.2012 - 09.2012

Bachelor - International Relations

Uniwersytet Adama Mickiewicza

English Language

Akademia im. Jana Długosza

High School Diploma -

Liceum ogólnokształcące im. Juliusza Słowackiego

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Joanna Szukała