Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic

Jona Lostica

Zaragoza

Summary

IT Business Analyst with a robust background in IT design and testing, specializing in Front-to-Back functional testing, UAT, and project risk assessment. Certified in ISTQB/ISEB Foundation Level, with a track record of managing complex technical initiatives that drive organizational growth. Strong communicator adept at collaborating with diverse teams to ensure stakeholder engagement and project success. Proven ability to bridge the gap between technical teams and business stakeholders, facilitating seamless project execution. Key skills include data analysis, requirements gathering, process optimization, and project management. Recognized for adaptability and a commitment to delivering results.

Overview

17
17
years of professional experience
1
1
Certification

Work History

IT Business Analyst | Product Owner

UBS AG
11.2022 - Current

- Analyzed business needs and bridged gaps with technology solutions, enhancing processes through detailed requirements analysis and IT implementation.
- Collaborated with stakeholders and development teams to ensure successful project execution and on-time delivery.
-Developed training materials and mentored junior staff to facilitate technology adoption and support professional growth.
- Generated status reports for senior management to provide updates on project progress and key performance metrics.
- Conducted internal system testing and User Acceptance testing (UAT) and ensured compliance with regulatory standards through regular audits.
- Implemented agile methodologies to enhance team productivity and build strong stakeholder relationships.
- Managed feature implementations and effectively communicated technical requirements to both technical and non-technical teams.


Key Achievements :

  • Developed three distinct macro tools to reconcile data across up to five applications used for trade migration by the middle office and finance teams.
  • Delivered 80% of the planned product backlog for the year and achieved a 90% delivery rate for unplanned changes and requests during sprints.


Senior Quality Assurance Manager

UBS AG
09.2019 - 11.2022
  • Managed a team of 20 full time employees across Front-to-Back Testing, FX QA Support, and FX Regression, handling performance evaluations, resource allocation, and escalations.
  • Led end-to-end test execution for cross-functional teams in Investment Banking (IB) and Wealth Management (WM), providing effort estimates, creating test plans, and overseeing scope walkthrough and sign-offs.
  • Migrated test cases, test plans, and test execution processes from Excel to X-ray Jira, improving test management efficiency, traceability, and reporting capabilities.
  • Developed a macro report generation tool to extract status updates from Jira, track outstanding defects, and automate email reports with customizable distribution lists and scheduling.
  • Coordinated with multiple applications and stakeholders to ensure timely delivery of changes, reporting, and consolidated test evidence for closure.
  • Acted as Subject Matter Expert (SME) for FX and Money Market, validating front-to-back workflows from trade entry to settlement and client reporting.
  • Streamlined QA processes, reducing product defects and accelerating release cycles, while training teams on QA principles and fostering a high-performance culture.
  • Championed continuous improvement initiatives, optimized QA operations, and collaborated with audit clients to apply root cause analysis and implement corrective action plans.

Senior Test Engineer /Quality Assurance Test Manager

HCL Technologies
04.2015 - 09.2019

(Deployed to Client: UBS AG, Singapore)

  • Served as career development manager for 3 team members in India, overseeing mid-year and year-end performance reviews.
  • Managed the full execution of the APAC migration project, coordinating 4 resources across Hong Kong and Singapore.
  • Collaborated with development and program managers to estimate costs for change requests and provided detailed estimates to stakeholders.
  • Conducted comprehensive testing to validate software functionality, ensuring alignment with business requirements and safeguarding existing functionalities.
  • Analyzed functional and business requirements to design testing approaches, define criteria, and manage testing phases throughout the SDLC.
  • Prepared static data for System Integration Testing (SIT), User Acceptance Testing (UAT), and Regression Testing; acted as SME on clearing and settlement systems.
  • Oversaw daily progress during UAT, reporting to stakeholders, and coordinated Business Readiness Testing (BRT) between operations and IT teams.
  • Updated functional specifications for IT changes and delivered training on new applications and modules to business users.
  • Identified and assessed system issues, collaborating with developers on impact analysis and proposed solutions.
  • Trained junior testers on company standards, testing protocols, and defect documentation practices.


Key Achievement:

  • Led the implementation of a multi-billion, multi-year project as IT Change Manager and Software Test Engineer, managing a multi-platform migration across EMEA and APAC regions.
  • Developed a knowledge repository used by cross-functional teams and junior staff, improving onboarding processes and promoting efficient knowledge sharing across the bank.


Senior Test Engineer

Zensar Technologies PTE LTD
01.2012 - 03.2015

(Deployed to Client: UBS AG, Singapore)

  • Facilitated regression test verification for the APAC region, coordinating efforts among 10 team members across various departments and consolidating updates for management and stakeholders.
  • Developed comprehensive test plans, including test matrices, project timelines, resource allocations, and entry/exit criteria, while collaborating with end users and the IT development team to gather requirements.
  • Analyzed use cases for System Integration Testing (SIT) based on the Functional Specification Document (FSD), ensuring comprehensive coverage and securing necessary sign-offs prior to test case creation.
  • Validated system performance against the requirements outlined in the FSD, maintained organized records of defects, and tracked retesting of fixes deployed by the development team.
  • Prepared detailed test status reports on issues, offered recommendations for corrective actions, and facilitated end-user reviews and sign-offs for project closure, archiving all records in a shared repository for audit purposes.
  • Supported production teams by replicating user-reported issues and verifying accurate data processing from the settlement system, while also maintaining FAQs and training documents for new QA team members.

IT Consultant / Software Tester

Leonine Technologies PTE LTD
01.2011 - 01.2012

Deployed to Client : UBS AG, Singapore

  • Led the planning and creation of test cases based on the Functional Requirement Document (FRD) and prepared static data for test cycles.
  • Executed front-to-back test cases for Foreign Exchange, Money Market, and Derivatives during System Integration Testing (SIT) and performed quarterly regression testing to ensure new updates do not impact existing functionality.
  • Logged, tracked, and retested defects across all test cycles, providing regular progress updates and formal test status reports to project managers and stakeholders.
  • Defined entry and exit criteria for test completion, assigned testing tasks to offshore colleagues, and ensured alignment with the software development process.
  • Assisted in data migration planning by preparing legacy data and validating results post-migration, while supporting the development team in verifying rollback scripts.
  • Documented test results and shared findings with stakeholders to aid in decision-making.

Senior Software Tester/Senior Analyst

Accenture Inc - Navitaire Business
05.2007 - 12.2010
  • Contributed to the development of an airline frequent flyer subscription application, allowing users to earn points for flights and redeem them for airline products and services.
  • Planned, created, and executed diverse test cases (smoke, component, and regression) based on detailed specifications outlined in the Functional Requirement Document (FRD).
  • Logged, tracked, and retested defects across multiple cycles, generating daily defect reports for stakeholders to ensure transparency and prompt resolution.
  • Developed comprehensive training documents for new hires and conducted training sessions on testing fundamentals to ensure a solid foundation in QA processes.
  • Created and conducted walkthroughs to ensure new joiners and Business Analysts understood the testing processes and systems.
  • Automated regression testing by developing scripts using Quick Test Pro (QTP), enhancing testing efficiency and reliability.
  • Formulated detailed test plans for each test cycle, outlining testing objectives, methodologies, and resource requirements.
  • Prepared and verified test data to ensure accurate and comprehensive testing coverage.
  • Reviewed and analyzed the Functional Requirement Document (FRD) and Conceptual Architecture Diagram (CAD) to ensure alignment with testing objectives.
  • Evaluated product help files before client publication to ensure clarity and accuracy.
  • Prepared bug analysis documentation to support defect resolution and improve product quality.
  • Conducted API testing using SOAP UI to validate integrations and ensure functionality meets specifications.

Education

MBA - Business Administration with Data Analytics

Nottingham Trent University
Nottingham, United Kingdom
06.2023

Bachelor of Science - Commerce, Major in Management and Information Systems

Assumption College
San Lorenzo, Makati
03.2017

Skills

  • Agile Methodologies
    Proficient in Agile frameworks, particularly Scrum, to enhance team collaboration and ensure successful project delivery
  • Stakeholder Engagement
    Skilled at building strong relationships with stakeholders, gathering requirements, and aligning project goals effectively
  • Requirement Gathering
    Expertise in eliciting and documenting business needs, transforming them into clear functional specifications
  • User Story Development
    Proficient in creating and prioritizing user stories to guide product development and ensure alignment with user needs
  • Data Analysis
    Strong analytical skills for interpreting data trends and providing actionable insights, with proficiency in SQL, Excel, and Python for data presentation and analysis
  • Test Planning and Strategy
    Experienced in developing comprehensive test plans and strategies, ensuring rigorous testing for various applications
  • Defect Management
    Detail-oriented in logging, tracking, and retesting defects to uphold product quality and meet user expectations
  • API Testing
    Familiar with API testing tools, such as SOAP UI, for validating integrations and ensuring system compatibility
  • Automation Testing
    Experience in creating automated test scripts using Quick Test Pro (QTP), enhancing testing efficiency and accuracy
  • Project Management
    Capable of overseeing project timelines, resources, and deliverables to meet business objectives and ensure successful outcomes
  • Process Improvement
    Skilled in identifying areas for process enhancement to boost efficiency and reduce waste
  • Training and Mentorship
    Experienced in creating and conducting training sessions for team members, facilitating knowledge transfer and skill development
  • Risk Assessment
    Competent in identifying, assessing, and mitigating project risks to ensure smooth project execution
  • Documentation
    Proficient in creating and maintaining detailed project documentation, including test cases and user manuals, for effective knowledge sharing
  • Unix
    Familiar with Unix commands and shell scripting, enabling effective implementation of changes related to business requirements
  • ServiceNow
    Knowledgeable in ServiceNow for IT service management and workflow automation
  • Murex MX for Trade Settlement
    Understanding of Murex MX functionalities, particularly regarding trade settlement processes and operations
  • Investment Banking and Wealth Management Flow
    Solid understanding of FX trade flow, including FX, Precious Metal, Money Market, Derivatives, Rates products, trade settlements, confirmations, and SWIFT payments

Personal Information

Title: Business Analyst/Product Manager

Certification

  • CMI Level 7 Diploma in Strategic Management and Leadership Practice , Chartered Management Institute, UK [2023 November]
  • ISEB Certified Tester Foundation Level , BCS : The Chartered Institute for IT [2013 March]


Languages

Tagalog
Native language
English
Proficient
C2
Spanish
Elementary
A2

Timeline

IT Business Analyst | Product Owner

UBS AG
11.2022 - Current

Senior Quality Assurance Manager

UBS AG
09.2019 - 11.2022

Senior Test Engineer /Quality Assurance Test Manager

HCL Technologies
04.2015 - 09.2019

Senior Test Engineer

Zensar Technologies PTE LTD
01.2012 - 03.2015

IT Consultant / Software Tester

Leonine Technologies PTE LTD
01.2011 - 01.2012

Senior Software Tester/Senior Analyst

Accenture Inc - Navitaire Business
05.2007 - 12.2010

MBA - Business Administration with Data Analytics

Nottingham Trent University

Bachelor of Science - Commerce, Major in Management and Information Systems

Assumption College
Jona Lostica