Jubilee Ajemigbitse
Poznan
Summary
Detail-oriented team player with strong organizational skills. A productive employee with a proven track record of successful ability to handle multiple projects simultaneously with a high degree of accuracy. Works with clients to determine requirements and provide excellent service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Junior Content Specialist
TagVenue
12.2023 - Current
- Implement search engine optimization techniques for improved website traffic and search rankings.
- Enhance content quality by conducting thorough research and factchecking.
- Stay current on industry trends and competitor activity to inform content strategy decisions.
- Oversee freelance writers'' work to ensure adherence to established guidelines while maintaining a cohesive brand voice.
Copywriting Intern
Tagvenue
07.2023 - 11.2023
- Customize the brand message to reach and capture the target audience's interest and drive engagement.
- Monitor the performance of copywriting campaigns and analyze data to identify areas of improvement.
- Research industry trends and customer preferences to inform copywriting efforts.
- Confirm compliance with regulatory standards and guidelines before publication.
- Improve search result rankings with a targeted SEO strategy.
- Select high-quality photos to complement the written copy.
- Review and edit the final copy for accuracy and to correct grammar errors.
- Format copy to align with project-specific guidelines.
- Manage competing deadlines with efficiency.
Customer Service Representative Assistant
George and Co.
05.2019 - 06.2023
- Responded to consumer inquiries via email, chat, phone, and social media channels in a professional, solution-oriented manner.
- Effectively described product highlights and benefits to assist customers in making informed purchasing decisions
- All sales orders and sales interface issues (outbound) were effectively monitored and rectified.
- Ensured all KPIs were met and performed tasks effectively.
- Supported projects that had an impact on order processing accuracy, efficiency, and compliance.
- Assisted team members by providing support when necessary.
- Trained new team members for the Customer Service team.
- Was regarded as a "go-to" source of information for Customer Service processing and related inquiries.
- Documented in the designated system the information needed for resolving inquiries or complaints.
Education
MSC - FOOD SCIENCE AND NUTRITION
Poznan University of Life Sciences
06.2024
BSC - NUTRITION AND DIETETICS
Babcock University
06.2019
Skills
- Product Research
- Copywriting
- Social Media Content Writing
- Marketing Campaign Support
- Skilled in problem analysis and problem-solving
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong social skills, adaptable to different work environments
- Knowledgeable in social media platforms and social networking
- Experienced in research and analytical tasks
Certification
- Corporate Readiness Certificate in Project Management with Agile Methodology - [2023]
- Corporate Readiness Certificate in Administration in Project Management - [2023]
Timeline
Junior Content Specialist
TagVenue
12.2023 - Current
Copywriting Intern
Tagvenue
07.2023 - 11.2023
Customer Service Representative Assistant
George and Co.
05.2019 - 06.2023
MSC - FOOD SCIENCE AND NUTRITION
Poznan University of Life Sciences
BSC - NUTRITION AND DIETETICS
Babcock University
Similar Profiles
Aleksandra RzepnyAleksandra Rzepny
ASSOCIATE at KNOWABLEASSOCIATE at KNOWABLE
Gift MkundaGift Mkunda
Inpost at Inex GroupInpost at Inex Group
Maksymilian NowakowskiMaksymilian Nowakowski
Salesperson at SurfPeopleSalesperson at SurfPeople
ALIDA MUSENGEALIDA MUSENGE
Master Data Specialist at ADMMaster Data Specialist at ADM
Ruairi KennedyRuairi Kennedy
Junior Content Specialist at VeriteerJunior Content Specialist at Veriteer