Julia Hope
Wrocław
Summary
A communicative and dynamic customer service specialist with experience in the luxury sales industry.
I possess excellent interpersonal skills, the ability to build relationships with customers, and maintain the highest service standards. I am organized, stress-resistant, and open to working in an international environment.
Ready for new challenges, with a passion for travel and teamwork.
4o
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
Jewellery Shop "Yes"
02.2024 - Current
- Customer service and advising on the selection of jewelry, watches, and gemstones
- Presentation and sale of high-quality jewelry products
- Building relationships with customers and maintaining a high level of customer service
- Conducting sales transactions and operating the cash register system
- Taking care of product displays and the aesthetics of shop windows
Assistant
Pastry House
11.2021 - 02.2024
- Customer service
- Handling cash payments and operating the payment terminal
- Maintaining order in the workplace
Education
Philologist - Classic Philology
Uniwersytet Wrocławski
Wroclaw, Poland06.2024
Skills
- Interpersonal communication
- Handling stressful situations
- Ability to work in a team
- Time management
- Knowledge of foreign languages
Certification
Fly High Academy, Marta Bill
Languages
Polish
Native language
English
Upper intermediate
B2
Italian
Intermediate
B1
Spanish
Intermediate
B1
Timeline
Customer Service Assistant
Jewellery Shop "Yes"
02.2024 - Current
Assistant
Pastry House
11.2021 - 02.2024
Fly High Academy, Marta Bill
Philologist - Classic Philology
Uniwersytet Wrocławski
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