Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julia Kolasa

Julia Kolasa

Krakow

Summary

Dynamic HR professional with experience at Shell Business Operations, excelling in employee relations and effective communication. Proven track record in enhancing onboarding processes and ensuring compliance with labor laws. Skilled in Microsoft Office and committed to continuous improvement, fostering strong partnerships to drive organizational success.

Overview

6
6
years of professional experience

Work History

HR Advisor

Shell Business Operations
06.2023 - Current
  • Provide end to end HR Operations support to employees, line managers, and local HR. Execution of Complex Local HR Processes, in line with existing policies and procedures, assuring high quality data management in Shell People, as well as documentation, including on-going support to employees
  • Liaising with HR Business Partners, HR in the Country, Employees, and Line Managers, as required in order to resolve cases. Building partnerships with HR Partners
  • Ensured compliance with labor laws and regulations through regular policy updates and timely response to employee inquiries.


HR Specialist

Alten
08.2021 - 05.2023
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
  • Built strong employee and HR relationship trough regular communication and business updates
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Analyzed current and coordinated implementation of updated HR Processes

Recruitment Intern

Alten
04.2021 - 07.2021
  • Enhanced candidate experience by efficiently managing interview scheduling and communication.
  • Collaborated with hiring managers to develop accurate job descriptions and requirements for open positions.
  • Conducted phone screens and initial interviews to assess candidate fit with organizational culture and job requirements.
  • Provided constructive feedback to unsuccessful candidates post-interview, offering guidance on areas for improvement.

Customer Service Specialist

Orange Polska
12.2020 - 03.2021
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.
  • Responded to customer requests for products, services, and company information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Marketing Intern

SQN Publishing
02.2019 - 06.2019
  • Assisted in creating written, video, and image content for marketing channels.
  • Enhanced social media engagement through regular posting and audience interaction.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Prepared written content for social media platforms and campaign ads
  • Boosted website traffic by optimizing blog posts with relevant keywords and SEO strategies.

Education

AP Degree - Marketing And Management

VIA University College
Denmark

Skills

  • Employee relations
  • Effective communication
  • Microsoft office
  • Continuous improvement

Languages

English
Bilingual or Proficient (C2)
Polish
Bilingual or Proficient (C2)
German
Intermediate (B1)

Timeline

HR Advisor

Shell Business Operations
06.2023 - Current

HR Specialist

Alten
08.2021 - 05.2023

Recruitment Intern

Alten
04.2021 - 07.2021

Customer Service Specialist

Orange Polska
12.2020 - 03.2021

Marketing Intern

SQN Publishing
02.2019 - 06.2019

AP Degree - Marketing And Management

VIA University College

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Julia Kolasa