Julia Madej

• Led daily operations, coordinated staff, and maintained high service standards.
• Resolved customer concerns with calm, empathy, and effective communication.
• Trained team members in service, hygiene, and presentation etiquette.
• Ensured food safety compliance and handled emergency or unexpected situations.
• Managed cash, inventory, and financial reports with accuracy.
• Strengthened customer satisfaction, resulting in improved return visits.
• Calculated inventory accurately and ordered necessary supplies.

Assisted customers with product selection and provided personalized recommendations.

Achieved sales targets through effective communication and upselling.

Handled cash transactions and maintained accurate records.

Managed store presentation, stock levels, and merchandising.

Provided support to team members and contributed to a positive store atmosphere.

Delivered friendly, attentive service to diverse customers in a busy environment.

Served food and beverages with professionalism and attention to detail.

Demonstrated strong multitasking skills during peak hours.

Handled complaints diplomatically and ensured guest satisfaction.

Maintained cleanliness and safety standards in dining areas.

Built rapport with guests and created welcoming dining experiences.