Julia Makuch
Warsaw,14
Summary
Dynamic professional with a proven track record in customer service and strong multitasking, honed at Baken and Hangar 646. Excelled in high-pressure environments, significantly enhancing service standards and fostering community relationships. Demonstrates exceptional time management and interpersonal communication, driving team efficiency and client satisfaction.
Overview
2
2
years of professional experience
Work History
Waitress
Baken
06.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Trainer
Hangar 646
10.2023 - Current
- Promoted a positive training environment by fostering strong relationships among athletes, coaches, and support staff.
- Developed strong relationships with local schools, club organizations, and other community stakeholders to increase visibility .
- Producing videos for social media with fellow colleagues.
- Trained and mentored new personnel hired to fulfill various roles.
Volunteer
Centre for Intercultural Creative Initiatives
05.2023 - 05.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Education
Management License -
Uniwersytet WSB Merito
Warsaw, Poland01-2026
Skills
- Item promotion
- Strong multitasking
- Customer service
- Greeting guests
- Team collaboration
- Attention to detail
- Decision-making
Additional Information
I am a motivated and enthusiastic 20-year-old management student, currently in my third semester at University WSB Merito. With a future specialization in marketing, I am eager to develop my skills and gain practical experience through an Erasmus internship. I am an open-minded individual who loves meeting new people, exchanging experiences, and embracing challenges. I thrive in dynamic environments and enjoy exploring new facets of myself while pursuing personal and professional growth.
Languages
Polish
Native language
English
Advanced
C1
Timeline
Waitress
Baken
06.2024 - Current
Trainer
Hangar 646
10.2023 - Current
Volunteer
Centre for Intercultural Creative Initiatives
05.2023 - 05.2023
Management License -
Uniwersytet WSB Merito
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