Julia Radovets
Overview
4
4
years of professional experience
Work History
Online Store Manager
Self Employed
11.2020 - 06.2023
- Increased sales and customer satisfaction through personalized servicing.
- Provided superior and individualized customer service.
- Updated company website with deals and product packages.
- Responded to and resolved all customer queries and complaints via e-mail and phone calls.
Sales Manager - B2C Sales
BeautyArt
Lviv, Ukraine
11.2019 - 10.2020
- Understood product and competitive products to be able to demonstrate our value proposition effectively to clients
- Built creative sales strategies to increase customer satisfaction and attain sales goals
- Assisted clients with purchases, concerns and product information
- Managed a portfolio of key accounts, building strong relationships with customers to maximize sales opportunities
- Worked in a dynamic and fast-moving team, energetic, with positive attitude and highly motivated
- Provided excellent customer service, resolving any issues quickly and efficiently
- Established trust and creditability with customers and team.
Education
Bachelors Degree - Applied Linguistics
Lviv Polytechnic National University
05.2019
Skills
- MS Office
- Adobe Photoshop
- Figma
Languages
Ukrainian
Native language
English
Proficient
C2
Timeline
Online Store Manager
Self Employed
11.2020 - 06.2023
Sales Manager - B2C Sales
BeautyArt
11.2019 - 10.2020
Bachelors Degree - Applied Linguistics
Lviv Polytechnic National University