Justine Kossowska
London
Summary
I am a highly organized, effective Transaction / Account Manager with the broad experience in managing high-value clients in the Real Estate, Financial and Media sector. I have strong communication skills, coupled with an international mindset and the ability to manage diverse business relationships.
Overview
21
21
years of professional experience
Work History
Transaction Manager
Jones Lang LaSalle (JLL)
11.2023 - Current
- Responsible for key client’s account within finance and tech industry
- Coordinate field broker selection and negotiation process
- Coordinate strategy meetings and RFP process
- Prepare transaction Value summaries, measuring KPI’s achieved
- Lead global and weekly calls
- Structure the deals with local brokers
- Advise on the Portfolio strategy
- Streamlined transaction workflows to minimize errors and improve operational efficiency.
- Analyzed transaction data to identify trends and areas for improvement, informing strategic planning.
- Enhanced accuracy of transaction reporting through adoption of new financial software, supporting informed decision-making.
- Implemented client feedback system to gather insights, driving continuous improvement in transaction management services.
- Strengthened client relationships, conducting thorough needs assessments and providing tailored solutions.
Client Manager
Jones Lang LaSalle (JLL)
09.2022 - 10.2023
- Client Relationship Management; being a primary point of contact and building strong relationships with clients
- Managed portfolio of international corporate clients ensuring client satisfaction
- Successful delivery of solutions according to the client's needs
- KPIs & Finance: managed the budgets and forecast, to ensure the profitability of the accounts
- Project Delivery: managed and led existing and new projects
- Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.
- Implemented new processes to streamline workflow and improve overall efficiency within the team.
- Trained new employees on company policies, procedures, and best practices, ensuring seamless integration into the team dynamic.
Accounting Associate / Founder
EXCELLENT VA Company Ltd
04.2020 - 09.2022
- Delivered bookkeeping support (Specialist in Xero and Quickbooks software)
- Filed documents with HMRC
- Assisted with preparations of budgets and financial statements
- Ran the Payroll for several companies (Brightpay software)
- Business development activities
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
EA to SVP & Marketing Assistant (maternity cover)
Sony Pictures Entertainment London
01.2019 - 11.2019
- Successfully worked together with international teams and organized marketing events; screenings in LA, and trade shows in Europe and Africa
- Assisted in the delivery of marketing contact to the clients
- Worked on various PR events
- Effectively provided daily support to the SVP
- Identified opportunities to improve business process flows and productivity.
Account Project Manager
MP & Silva London
07.2012 - 10.2018
- Responsible for the key accounts: EPL, Arsenal, Formula 1, Formula E, EFL, Lega Endesa, Copa Sudamericana & Libertadores, German Handball League, Italian Volleyball League, Italian Basketball League
- Led and managed the sports rights relationship with Arsenal FC, leveraged their presence across over 20 territories across Europe, Middle East, Asia and America
- Dealt with the individual broadcasters to ensure the smooth delivery of the content, marketing assets and promotional materials. Had personal responsibility for the internal P&L ensuring sports rights revenues were collected and reported efficiently
- Delivered PR and Marketing value; coordinated events for the broadcasters assisted with hosting the Copa del Rey event together with Lega Endesa in Gran Canaria
- Contributed to business development by increasing exposure and up-selling additional content to numerous broadcasters
- Represented MPS at trade shows and conferences (at Sportel Monaco, London events)
- Helped to build brand/sports awareness by coordinating the Press releases (in collaboration with Federations and broadcasters) and marketing activities (various CSR matters; merchandise, promo clips, Club tours; Arsenal FC, Chelsea FC)
- Worked closely with the Research Department; analyzed the potential reach in the markets by territory, collected broadcast data for the detailed broadcast reports; for the purpose of presenting to the Federations
- Supervised the Sales Team with the content details, industry news, and details about new players signing, oversaw and revised the commercial contractual processes
Senior Events Executive
Church House Westminster London
02.2007 - 06.2012
- Successfully increased the overall revenue by 30% by bringing new business; State Street, Royal College of Speech and Languages, Spectator, Gov Today, and the Financial Times (by proactive and re-active sales), took care of repeated clients as Members of Cabinet, McMillan Cancer Research, private clients
- Managed and designed various events (seminars, annual board meetings, Members of Cabinet meetings, exhibitions, drink receptions, weddings, dinners, wine tastings) from the initial inquiry to the final stage with great efficiency and attention to the details; in a result generated more repeated business and positive client’s reviews. Successfully coordinated inquiry related to The Royal Wedding event in Westminster Abbey (roof hire for the TV broadcast company)
PR Manager & Assistant to GM
Sofitel / Accor Wroclaw
02.2005 - 03.2006
- Successfully coordinated a promo clip production and Press Releases (related to 5-star rating for Sofitel), worked closely with journalists and tv broadcasters, worked in collaboration with Marketing department on new Sales and Marketing materials, organized all PR events for client and business partners, represented GM at the meetings and social events during his absence
- Monitored the budgets, forecasts, have been responsible for annual reporting, organized all internal meetings and prepared the presentations
Education
Master Degree - Economy & Computer Science
Politechnika Wroclawska
01.2002
Higher Diploma Degree - Management & Marketing
WSZiM Business College of Management & Banking
01.2000
Skills
- Account & Project Management
- Transactions Management
- Business Development
- Contract negotiations
- Portfolio management
- Time management
- Problem-solving abilities
- Analytical thinking
- Communication & Marketing
- Sales & Negotiating
- Accounting & Bookkeeping
- International Mindset
Timeline
Transaction Manager
Jones Lang LaSalle (JLL)
11.2023 - Current
Client Manager
Jones Lang LaSalle (JLL)
09.2022 - 10.2023
Accounting Associate / Founder
EXCELLENT VA Company Ltd
04.2020 - 09.2022
EA to SVP & Marketing Assistant (maternity cover)
Sony Pictures Entertainment London
01.2019 - 11.2019
Account Project Manager
MP & Silva London
07.2012 - 10.2018
Senior Events Executive
Church House Westminster London
02.2007 - 06.2012
PR Manager & Assistant to GM
Sofitel / Accor Wroclaw
02.2005 - 03.2006
Higher Diploma Degree - Management & Marketing
WSZiM Business College of Management & Banking
Master Degree - Economy & Computer Science
Politechnika Wroclawska
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