Justyna Hadała
Veeva Align Consultant
Profil zawodowy
Over the past years, I have primarily focused on supporting Veeva Align globally. This role allowed me to combine technical expertise with effective problem-solving and training skills to enhance operational efficiency. I excel at enhancing business processes, supporting global market administrators, and driving the implementation of solutions like Territory Feedback Module in VAlign. My recent years have been dedicated to serving as an IT consultant for Veeva CRM & VAlign, and I am eager to continue developing my expertise in this field.
Podsumowanie
1
1
Language
1
1
Certification
5
5
years of post-secondary education
16
16
years of professional experience
Doświadczenie
Consultant, EAM Services
Veeva Systems Sp zoo
Warsaw
2025.11 - Current
- Working as a Veeva Align Consultant for pharmaceutical companies, providing end-to-end support and consulting services
- Managing the full lifecycle of Veeva Align tasks, from requirements analysis and configuration to testing, deployment, and post-implementation support
- Configuring and maintaining Veeva Align to meet client business needs and ensuring optimal system performance
- Investigating, troubleshooting, and resolving system defects
Veeva CRM & Align Consultant-Senior Tech Designer
GSK Services Sp z o.o.
Poznań
2017.04 - 2025.10
- Delivering comprehensive support for global markets in using Veeva Align
- Generating new opportunities at existing and future business solutions and processes
- Driving new implementations like Territory Feedback Module in VAlign
- Assisting market Administrators to improve their Veeva CRM & Align knowledge and usage globally
- Performing minor configurations, such as creating new fields, validation rules and more
- Working with the Veeva BAU Development team, Veeva Experts, internal Dev teams and Executives to identify and pursue opportunities
- provision technical support for incident & problem resolution for global pharma users – 3rd support line
CRM Specialist
Eli Lilly Polska Sp zo.o.
Warsaw
2014.06 - 2017.03
- Database and business support systems management (Veeva, salesforce.com)
- Preparing sales reports, analysis, targeting plans, bonuses calculations in all business units
- Technical assistance for the sales force
Sales Support Specialist
mBank SA, South Macroregion Management Department
Warsaw
2013.05 - 2014.05
- Current support and monitoring sale processes in corporate branches
- Data preparation and analysis of Relationship Managers´ sales activity
- Cooperation with other units within the Bank and Group of BRE
Assistant
mBank SA, Treasury Department
Warsaw
2010.08 - 2013.05
- Conducting and administrating databases in the scope of the Department's activity
- Preparing materials and making translations of motions for ALCO Committee
- Making Profit & Loss accounts
Wykształcenie
M.Sc. - Economics, Management and Marketing
Maria Curie-Skłodowska University
Lublin, Poland 2001.01 - 2006.01
Umiejętności
- CRM & Analytical Tools: Salesforce, Veeva CRM, Vault CRM, VAlign
- Agile Methodologies & Project Management: Scrum, Kanban, Jira
- Problem Solving & Incident Management, ServiceNow
- Multitasking & Data Organization
- Training & Knowledge Sharing
- Documentation & Reporting
Courses
- Veeva CRM to Vault CRM Workshop
- Vault Platform Primer
- Veeva Align Administrator
- Veeva CRM Administrator
- Veeva Multichannel Administrator
- Salesforce Platform Configuration – Basic
- Advanced Excel
Certyfikacja
- Salesforce Administrator
- Salesforce AI Associate
- Vault CRM Administrator
- Veeva CRM Certified Administrator
- Veeva CRM Multichannel Certified Administrator
- ITIL Foundation Certificate in IT Service Management
- Professional Scrum Master I
Languages
English
Advanced
C1
Oś czasu
Consultant, EAM Services
Veeva Systems Sp zoo
2025.11 - Current
Veeva CRM & Align Consultant-Senior Tech Designer
GSK Services Sp z o.o.
2017.04 - 2025.10
CRM Specialist
Eli Lilly Polska Sp zo.o.
2014.06 - 2017.03
Sales Support Specialist
mBank SA, South Macroregion Management Department
2013.05 - 2014.05
Assistant
mBank SA, Treasury Department
2010.08 - 2013.05
M.Sc. - Economics, Management and Marketing
Maria Curie-Skłodowska University
2001.01 - 2006.01