Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Justyna Reczka

Justyna Reczka

Poznań

Summary

Detail-oriented team player with strong organizational skills.

Overview

13
13
years of professional experience

Work History

Receptionist

Moja Stomatologia Clinic+
10.2023 - Current
  • Calendar management of 25 dentists.
  • Registering patients, confirming appointments and providing information about services while maintaining the highest standards of service.
  • Improved appointment scheduling system, reducing wait times and increasing patients satisfaction.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.

Hotel Staff - Waitress

Ryfylke Fjordhotel
05.2023 - 09.2023
  • Preparing dining area for dinner.
  • Taking orders a la carte.
  • Enhanced customer satisfaction by providing attentive service and promptly responding to guests' needs.
  • Maintained clean and welcomed dining environment, ensuring a positive guest experience.
  • Preparing and serving drinks.

Sales Specialist

CCIG Group
01.2023 - 03.2023
  • Renewal of current customers' telecoms contracts with operator.
  • Introduce customers with product features and benefits to aid in selecting best options for each individuals' needs.
  • Objections overcoming.

Waitress

Kutter Restaurant
08.2021 - 10.2022
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with attention to customer needs.
  • Worked with POS system to place orders and manage bills.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Logistics Specialist

Toho Poland Sp. z o.o.
09.2018 - 07.2021
  • Coordinating with freight forwarder to provide shipping details and obtain shipping updates.
  • Planning shipments in accordance with delivery plan.
  • Manage overseas import and export operations to meet deadlines.
  • Handling international tariffs and customs regulations in cooperation with customs agencies.

Internship

Raben Logistics Poland
07.2018 - 10.2018

Internship in transport administration department

  • Checking that transport documents are complete
  • Sending documents documents to clients in required time


Waitress

Hotel Novotel
09.2014 - 04.2016
  • Setting tables.
  • Paying attention for guests needs.
  • Cleaning tables, keeping dining area in order.
  • Cleaning dining area after breakfast or lunch buffet.

Waitress

Kutter Restaurant
06.2014 - 09.2014
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Support Waitress

Out Of The Blue, Capsis Elite Resort
07.2011 - 09.2011
  • Worked well in team setting, providing support.
  • Polishing cutlery and glasses.
  • Setting and cleaning tables.
  • Following orders from senior waiters.
  • Greeting guests, checking guest details as a hostess.

Education

Master of Science - International Relations And Affairs

Adam Mickiewicz University
Poznań, Poland
06.2017

Bachelor of Science - Geography; Hydrology, Meteorology And Climatology

Adam Mickiewicz University
Poznań, Poland
06.2015

Skills

  • Team collaboration
  • Warm and Friendly
  • Hardworking and reliable
  • Critical thinking

Languages

Polish
Native language
English
Upper intermediate
B2

Timeline

Receptionist

Moja Stomatologia Clinic+
10.2023 - Current

Hotel Staff - Waitress

Ryfylke Fjordhotel
05.2023 - 09.2023

Sales Specialist

CCIG Group
01.2023 - 03.2023

Waitress

Kutter Restaurant
08.2021 - 10.2022

Logistics Specialist

Toho Poland Sp. z o.o.
09.2018 - 07.2021

Internship

Raben Logistics Poland
07.2018 - 10.2018

Waitress

Hotel Novotel
09.2014 - 04.2016

Waitress

Kutter Restaurant
06.2014 - 09.2014

Support Waitress

Out Of The Blue, Capsis Elite Resort
07.2011 - 09.2011

Master of Science - International Relations And Affairs

Adam Mickiewicz University

Bachelor of Science - Geography; Hydrology, Meteorology And Climatology

Adam Mickiewicz University
Justyna Reczka