Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Other
Timeline
Generic
Kacper Zając

Kacper Zając

Katowice

Summary

I'm a student of logistics with a solid foundation in the IT industry. My experience as a professional fencer, representing one of the premier fencing clubs in Poland for over a decade and competing in various tournaments, has honed my determination, ambition, and openmindedness. I possess expertise in managing computer hardware and software operations, and excel in maintaining client relationships, utilising my proficiency in English. I'm perpetually driven to embrace new challenges and I am committed to advancing my education and work expierence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

IT Support, Apprenticeship

Sopra Steria
03.2021 - 08.2021
  • Installing and navigating operating system
  • Performed preventive maintenance and advanced troubleshooting
  • Assess customer needs, analyze possible configurations, providing solutions or recommendations for hardware, networking and security
  • Design, calculate, apply subnet masks and addresses to fulfill given requirements in IPv4 and IPv6 networks
  • Building Ethernet network using routers and switches
  • Use command-line interface (CLI) commands to perform router and switch configurations

Warehouse Operator

UPS
03.2020 - 04.2021

●Carrying out the logistics of receiving, processing, storing and sending inventory according to purchase orders and shipping schedules
●Complex customer service via phone and e-mail
●Counting inventory to determine supply needs if needed supplying the company with appropriate materials
●Transport products safely using a pallet jack and hand truck
●Stocktaking of Warehouse
●Dispose of damaged material and alert management of any noticeable errors in a product's quality.
●Unloading shipments from forklift and sort into the proper areas
●Ensuring safety of work environment.
●Attending weekly meetings that discuss the warehouse's safety processes


Customer Service

Cracow Central Aparthotel
07.2023 - 12.2023
  • Running the reception desk, providing service to customers in accordance with company standards
  • Telephone and e-mail support
  • Use of Excel and office equipment
  • Issuing invoices
  • Cooperation with other hotel departments

Education

IT Technician - Computer Science

Complex of Technical And General Education Schools No. 2
Katowice, Poland
06.2022

Logistics Engineer -

University of Economics in Katowice
03.2027

Skills

  • Attention to details
  • Ability to work in a group and independently
  • Coping with stress
  • Ability to learn quickly
  • Strong written and verbal communication skills
  • Flexibility and Responsibility
  • Personal culture
  • Strategic thinking
  • Analytical skills

Languages

Polish C2
English C1
Spanish A2

Certification

  • IT Essentials, Cisco Networking Academy, 09/2020
  • CCNA Routing and Switching: Introduction to Networks, Cisco Networking Academy, 10/2021
  • Junior Cybersecurity Analyst, Cisco Networking Academy, 11/2023
  • Data Analytics, Cisco Networking Academy 01/2024

Other

I am passionate about gaming especially strategy games from Total War series, also I love fencing and I follow current tournaments. In the free time I do weight-lifting sports and get energy from hiking in the mountains with my friends. I'm also fond of fantasy movies.

Timeline

Customer Service

Cracow Central Aparthotel
07.2023 - 12.2023

IT Support, Apprenticeship

Sopra Steria
03.2021 - 08.2021

Warehouse Operator

UPS
03.2020 - 04.2021

IT Technician - Computer Science

Complex of Technical And General Education Schools No. 2

Logistics Engineer -

University of Economics in Katowice
Kacper Zając