Kaja Mazurkiewicz
Sztum
Summary
Customer-focused professional with extensive experience in building relationships with clients and patients. Excels in fast-paced environments, demonstrating strong teamwork and effective communication skills. Skilled in medical software, patient registration, and POS systems, with solid knowledge of infection control and basic First Aid. Committed to providing empathetic care and support across diverse settings.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work history
Waitress
FUEGO Spanish Restaurant
Kołobrzeg
07.2024 - Current
- Improved customer satisfaction by providing efficient and friendly service.
- Utilised professional communication skills to resolve customer complaints.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Maintained clean and organised dining area for customer comfort.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Showcased extensive knowledge of menu items, heightened customer decision making.
Seamstress
Zorin Sp z o.o
Kołobrzeg
01.2023 - 07.2024
- Manufactured a variety of children's products, soft toys, and modular components with exceptional attention to detail and quality.
- Operated industrial sewing machines, including lockstitch and overlock machines.
- Ensured consistency and uniformity of finished products in accordance with company specifications and quality standards.
- Prepared, adjusted, and maintained sewing machines to ensure efficient production.
- Worked with precision components while maintaining a high level of accuracy and craftsmanship.
Medical administrative assistant
DentalSand
Gdynia
12.2021 - 06.2022
- Provided secretarial support to physicians, enhancing practice efficiency.
- Enhanced patient satisfaction through prompt addressing of concerns and complaints.
- Maintained and updated medical records in compliance with applicable regulations and clinic standards.
- Collaborated with the medical team and assisted physicians during procedures when required.
- Assisted physicians during medical procedures and treatments as required.
Medical secretary
Internal Medicine Department
Gdynia
01.2021 - 12.2021
- Managed and maintained patient medical records in compliance with healthcare regulations and hospital standards.
- Collaborated closely with physicians, nurses, and other healthcare professionals to ensure efficient communication and workflow within the department.
- Prepared medical documentation and administrative reports required for patient treatment and departmental operations.
- Provided comprehensive administrative support to the medical team, contributing to the efficient delivery of patient care.
- Facilitated clear communication between patients and healthcare providers.
Babysitter
Seasonal Worker
Gdańsk
06.2014 - 12.2020
- Provided comprehensive care for children aged 2–10, ensuring their safety, well-being, emotional support, and development.
- Planned and organized educational, recreational, and age-appropriate activities tailored to children's individual needs.
- Maintained effective communication with parents regarding daily routines, childcare arrangements, and children's progress.
- Assisted teachers and caregivers in nursery and preschool settings, supporting educational activities and supervision of groups of children.
- Maintained effective communication with parents regarding daily routines, childcare arrangements, and children's progress.
- Supported children with daily routines, including feeding, dressing, personal hygiene, and bedtime preparation.
- Demonstrated flexibility and reliability while adapting to varying schedules and family needs.
Resjestratorka medyczna
Mammo-Med Sp. z o. o.
Gdańsk
12.2017 - 11.2020
- Rejestracja telefoniczna pacjentek na badania mammograficzne, z dbałością o szczegółowe zbieranie niezbędnych danych.
- Zarządzanie kalendarzem badań.
- Udzielanie pacjentkom niezbędnych informacji dotyczących przygotowania do badania, przebiegu procedury.
Medical secretary
Ophthalmology Clinic
Sztum
03.2016 - 12.2016
- Provided comprehensive administrative and organizational support to the ophthalmologist, working closely with the physician to ensure the smooth operation of the clinic.
- Facilitated patient engagement at reception and during examinations by scheduling appointments and delivering information on ophthalmology services.
- Enhanced patient flow and delivered a professional, patient-focused experience throughout clinic visits.
- Organised medical records, prepared patient documentation, and streamlined filing and archiving of examination results for efficient access.
- Performed basic pre-examination procedures, including intraocular pressure measurements (tonometry) and vision assessments using an autorefractor.
Education
High school diploma - biology-chemistry
Liceum Ogólnokształcące im. Jana Kasprowicza w Sztumie
Sztum 08.2012 - 05.2015
Dental Asistant
Cosinus
GdyniaSkills
- Cash handling
- Client relationship management
- Multitasking and organisation
- Teamwork under pressure
- Verbal communication
- Quick learner
- Adaptability
- Reliability and attention to detail
- Empathetic and sensitive to the needs of others
- Professional demeanour
- Medical software proficiency
- Medical procedure knowledge
- First aid certification
Języki
Polski
Native language
angielski
Intermediate
rosyjski
Elementary
Języki
1,A1,2,A2,3,B1
Zainteresowania
- Podróżowanie i poznawanie kultur, rozwijanie otwartości
- Aktywność fizyczna, sport, joga, medytacja
- Różnorodne formy rękodzieła, rozwijanie kreatywności
- Fotografia amatorska
Klauzula CV
Wyrażam zgodę na przetwarzanie moich danych osobowych przez [nazwa firmy] w celu prowadzenia rekrutacji na aplikowane przeze mnie stanowisko.
Affiliations
- Nutrition and healthy lifestyle
- Outdoor activities and hiking
- Learning English and foreign languages
- Reading books and personal development
- Traveling and exploring new cultures
- Strength training and fitness
Timeline
Waitress
FUEGO Spanish Restaurant
07.2024 - Current
Seamstress
Zorin Sp z o.o
01.2023 - 07.2024
Medical administrative assistant
DentalSand
12.2021 - 06.2022
Medical secretary
Internal Medicine Department
01.2021 - 12.2021
Resjestratorka medyczna
Mammo-Med Sp. z o. o.
12.2017 - 11.2020
Medical secretary
Ophthalmology Clinic
03.2016 - 12.2016
Babysitter
Seasonal Worker
06.2014 - 12.2020
High school diploma - biology-chemistry
Liceum Ogólnokształcące im. Jana Kasprowicza w Sztumie
08.2012 - 05.2015
Dental Asistant
Cosinus