Kamil Grygorcewicz
IT Support Specialist
Szczecin
Profil zawodowy
Dynamic IT Support Assistant well-versed in installing software and repairing hardware and peripherals. Excellent problem solving and analytical skills. Goes extra mile to meet service requests and requirements.
Podsumowanie
10
10
years of professional experience
3
3
years of post-secondary education
Doświadczenie
Stock Analyst
Trade Wars
Szczecin
2022.12 - Current
- Analysis of global markets per request for group members.
- Conducting webinars for group members (arround 2000 people on group) about stocks.
IT Support
Netto
Motaniec
2020.09 - 2022.11
- Solving problems associated with user accounts (based on AD / SAP), access, network problems, cisco
- The first and second support line for Netto stores, main Netto office and warehouses in Poland
- Covering problems related to the office package, windows, printers and scanners
IT Support Technician
Salling Group A/S
Szczecin
2018.02 - 2020.06
- Solving problems associated with user accounts (based on AD / SAP), access, network problems, cisco
- The first and second support line for the entire 50,000+ organization
- Covering problems related to the office package, windows, printers and scanners
- Handling telephone notifications, by e-mail (in English) through the ticket system
- Creating a call groups and granting access to telephones in Cisco CCM.
- Major Incident Managment - acceptance, verification and reporting of failures systems/infrastructure (Network, SAP, Warehouse related problems, websites)
Serviceman
Laptop Clinic
Malmo
2016.11 - 2017.05
- Service of computer hardware
- Replacement of components
- Solving hardware and software problems
Wykształcenie
lower secondary education -
Gimnazjum im. gen. Sosabowskiego
Szczecin 2010.09 - 2013.06
Umiejętności
- Stock valuation techniques
- Portfolio Management
- Forex market awareness
- Complex problem-solving
- Good analytical and troubleshooting abilities
- Excellent communication abilities
- Good customer-service skills
Languages
Polski
First language
English
Proficient
C2
Zainteresowania
- Football
- Digital and board games
- Cooking
- Stocks
Oś czasu
Stock Analyst
Trade Wars
2022.12 - Current
IT Support
Netto
2020.09 - 2022.11
IT Support Technician
Salling Group A/S
2018.02 - 2020.06
Serviceman
Laptop Clinic
2016.11 - 2017.05
lower secondary education -
Gimnazjum im. gen. Sosabowskiego
2010.09 - 2013.06