Kamil Grygorcewicz
IT Support Specialist
Szczecin
Profil zawodowy
Dynamic IT Support Assistant well-versed in installing software and repairing hardware and peripherals. Excellent problem solving and analytical skills. Goes extra mile to meet service requests and requirements.
Podsumowanie
10
10
years of professional experience
3
3
years of post-secondary education
Doświadczenie
Stock Analyst
Trade Wars
Szczecin
12.2022 - Current
- Analysis of global markets per request for group members.
- Conducting webinars for group members (arround 2000 people on group) about stocks.
IT Support
Netto
Motaniec
09.2020 - 11.2022
- Solving problems associated with user accounts (based on AD / SAP), access, network problems, cisco
- The first and second support line for Netto stores, main Netto office and warehouses in Poland
- Covering problems related to the office package, windows, printers and scanners
IT Support Technician
Salling Group A/S
Szczecin
02.2018 - 06.2020
- Solving problems associated with user accounts (based on AD / SAP), access, network problems, cisco
- The first and second support line for the entire 50,000+ organization
- Covering problems related to the office package, windows, printers and scanners
- Handling telephone notifications, by e-mail (in English) through the ticket system
- Creating a call groups and granting access to telephones in Cisco CCM.
- Major Incident Managment - acceptance, verification and reporting of failures systems/infrastructure (Network, SAP, Warehouse related problems, websites)
Serviceman
Laptop Clinic
Malmo
11.2016 - 05.2017
- Service of computer hardware
- Replacement of components
- Solving hardware and software problems
Wykształcenie
lower secondary education -
Gimnazjum im. gen. Sosabowskiego
Szczecin 09.2010 - 06.2013
Umiejętności
- Stock valuation techniques
- Portfolio Management
- Forex market awareness
- Complex problem-solving
- Good analytical and troubleshooting abilities
- Excellent communication abilities
- Good customer-service skills
Languages
Polski
First language
English
Proficient
C2
Zainteresowania
- Football
- Digital and board games
- Cooking
- Stocks
Oś czasu
Stock Analyst
Trade Wars
12.2022 - Current
IT Support
Netto
09.2020 - 11.2022
IT Support Technician
Salling Group A/S
02.2018 - 06.2020
Serviceman
Laptop Clinic
11.2016 - 05.2017
lower secondary education -
Gimnazjum im. gen. Sosabowskiego
09.2010 - 06.2013