Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kamil Orszula

Cracow,12

Summary

Accommodating Customer Service Advisor bringing 3 years of customer service experience in business settings. Skillfully handle customer accounts and solicit new accounts. Well-versed in managing adverse situations and interpersonal conflict. Expertise in call handling, requests processing, customer acquisition and retention, service renewals.

Overview

5
5
years of professional experience

Work History

Technical Sales Advisor

4safety
06.2023 - 09.2024
  • Consulting in the field of industrial safety and occupational health and safety (OHS).
  • Demonstrated products and specific features at customer locations and special events.
  • Increased product sales by developing and delivering customized technical presentations to clients.
  • Used consultative sales approach to understand and meet customer needs.
  • Managing the assembly and sales office, as well as supervising the work of installers.


Technical Sales Advisor

Elmetal
11.2020 - 06.2023
  • Collaborated with customers and asked questions to assess needs and budgets
  • Drove team revenue totals by bringing in top sales numbers
  • Recommended OHS products and explained features and costs to help customers make educated buying decisions
  • Furnished customers with exemplary service, helping build lasting partnerships

Sales Representative

Solar Technica
03.2020 - 11.2020
  • Increased sales by offering advice on purchases and promoting additional products
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients
  • Retained excellent client satisfaction ratings through outstanding service delivery
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions

Education

Master of Science - Corporate Finance And Accounting

Cracow University of Economics
Cracow
09.2026

Bachelor of Science - Sales Management And Logistics

University of Economics And Computer Science
Cracow
07.2023

Skills

  • Customer Service and Assistance
  • Ability to Work Under Pressure
  • Communication Skills
  • Building Customer Loyalty
  • Good time management
  • Microsoft Office

Languages

English
Intermediate
B1
Polish
Proficient
C2

Timeline

Technical Sales Advisor

4safety
06.2023 - 09.2024

Technical Sales Advisor

Elmetal
11.2020 - 06.2023

Sales Representative

Solar Technica
03.2020 - 11.2020

Master of Science - Corporate Finance And Accounting

Cracow University of Economics

Bachelor of Science - Sales Management And Logistics

University of Economics And Computer Science

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Kamil Orszula