Summary
Overview
Work History
Education
Skills
Hobbies
Additional Information
Timeline
ResearchAssistant
Kamil Puk

Kamil Puk

Consulting Director
Warsaw

Summary

Profile: Leader who drives a meaningful change at all levels. Worked as a consultant, interim leader, strategist, mentor, project sponsor and manager, portfolio manager. Worked directly with C-level executives for years and with ease.


KPIs: Led €35M/year portfolio of service, grew the team by 210% in the first 12 months, cut the costs of managing a major service line by 55%, improved the efficiency of a cross-company process while cutting its manual overhead by 85%, and many others.


Toolbox: Extreme Ownership, NVC, and Radical Candor with teams. System Thinking, Objective-driven management, ADKAR, Service Design, and Agile methods with problems.

Overview

14
14
years of professional experience

Work History

Retail Consulting Director | Service

Netguru
02.2023 - Current
  • Leading a direct team of seven Product and Engineering Leaders, directing a ~100ppl Retail Unit, providing €16M/y of service to top retail and q-commerce brands globally.
  • DRI for P&L, strategy and management, communication, and client consulting/sales

Service Delivery Manager

Netguru
10.2020 - 02.2023
  • DRI for €35M/y portfolio (outsourcing and managed service), leadership and mentoring, recruitment, change management
  • Jumpstarted as an urgent interim role

Agile Practice Lead

Netguru
01.2019 - 04.2021
  • Internal Agile consultant, builing Agile culture: transparency, connectedness, alignment, education
  • Initiated and led communities (Agile, Product)
  • Managed transformation projects

Senior Project Manager and Team Leader

Netguru
12.2017 - 01.2019
  • Led key commercial projects (quality, budget, timeline, communication, team management), designed and conducted the majority of discovery and digital service design workshops
  • Significantly improved several mid-size PM processes across the company
  • Led a low-churn team of highly performing Project Managers

Project Manager

Netguru
10.2016 - 12.2017
  • Cooperated with Clients and Development Teams in agile IT and Product Design projects, designed and led discovery workshops
  • Distinguished for performance and influence on the team

Product Person

Nativetap.io
01.2015 - 06.2016
  • Jack-of-all-trades in a fast-paced software and hardware startup. I solved problems with SDLC, teamwork, hardware, marketing, I pitched top SV VCs, I tested MVP with early users.
  • Just everything but coding.

Founder

Pikopiko
09.2013 - 02.2016
  • In a team of three, we created and marketed a tinkering-oriented Do It Yourself kit, that helps parents to spend quality time with their kids. Part-time project. Over 200 units sold.

Project Manager

Pravna Group
03.2014 - 08.2014
  • The first employee of a startup; from business model design through recruitment, marketing to sales and beyond.

Lead Event Manager

TEDx Poznań
04.2013 - 09.2014

University Ambassador for Poznań

McKinsey & Company
09.2009 - 05.2010

Education

Bachelor of Science - Civil Engineering

Tampere University of Applied Sciences
04.2001 -

Bachelor of Science - Civil Engineering

Poznan University of Technology
04.2001 -

BBA - Real Estates And Investment Management

Poznan University of Economics And Business
04.2001 -

Service Design (2016/17)

Uniwersytet SWPS

Skills

    Strategy

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Hobbies

Sailing (certified sea skipper), Cross-country skiing, Cooking and baking, Westerns (pif-paf!)

Additional Information

Gallup: Strategic, Communication, Maximizer, Arranger, Individualization;

Timeline

Retail Consulting Director | Service

Netguru
02.2023 - Current

Service Delivery Manager

Netguru
10.2020 - 02.2023

Agile Practice Lead

Netguru
01.2019 - 04.2021

Senior Project Manager and Team Leader

Netguru
12.2017 - 01.2019

Project Manager

Netguru
10.2016 - 12.2017

Product Person

Nativetap.io
01.2015 - 06.2016

Project Manager

Pravna Group
03.2014 - 08.2014

Founder

Pikopiko
09.2013 - 02.2016

Lead Event Manager

TEDx Poznań
04.2013 - 09.2014

University Ambassador for Poznań

McKinsey & Company
09.2009 - 05.2010

Bachelor of Science - Civil Engineering

Tampere University of Applied Sciences
04.2001 -

Bachelor of Science - Civil Engineering

Poznan University of Technology
04.2001 -

BBA - Real Estates And Investment Management

Poznan University of Economics And Business
04.2001 -

Service Design (2016/17)

Uniwersytet SWPS
Kamil PukConsulting Director