Kamila Klimek
Manchester
Summary
Detail-oriented and adaptable professional with extensive experience in customer service and administrative roles. Adept at managing the business, handling enquiries, and providing exceptional service under pressure. Bilingual and eager to take on future challenge. My goal is to find a challenging and versatile role in which I can continue to grow and develop my skillset.
Overview
7
7
years of professional experience
Work history
Head Supervisor
Mitchell's & Butlers
Manchester
05.2021 - Current
- Hard work contributed to promotion, from a Team Member, through Team Coach to Supervisor and Head Supervisor
- Managed front desk operations, cash handling, greeting and assisting customers in a professional manner
- Handled administrative duties, including scheduling, record-keeping, and correspondence
- Provided team support through coaching, feedback, and task allocation
- Handled confidential information and provided support to management in a timely manner
- Ensured compliance with company policies and health and safety regulations
- Addressed and resolved customer enquiries and complaints efficiently
Bartender
The Restaurant Group
Manchester Airport
06.2017 - 10.2021
- Delivered excellent customer service in a fast-paced environment
- Managed inventory and compliance with health and safety standards
- Developed strong communication and multitasking skills
- Ensured adherence to security protocols in a busy airport setting
Education
A-Levels -
III Liceum Ogólnoksztalcace
GCSEs -
Gimnazjum no.3
Skills
- Administrative Support
- Customer Service
- Time Management
- Excellent Communication
- Problem-solving
- Attention to Detail
- Multitasking in Fast-paced Environments
- Event Coordination
- First Aid
Languages
Polish
Native language
English
Fluent
Italian
Elementary
German
Elementary
Timeline
Head Supervisor
Mitchell's & Butlers
05.2021 - Current
Bartender
The Restaurant Group
06.2017 - 10.2021
A-Levels -
III Liceum Ogólnoksztalcace
GCSEs -
Gimnazjum no.3
Similar Profiles
Richard DochertyRichard Docherty
Team Leader/ Chef at Toby Carvery, Mitchell's & ButlersTeam Leader/ Chef at Toby Carvery, Mitchell's & Butlers
Miriam TachouaMiriam Tachoua
Bar supervisor at Mitchell's & ButlersBar supervisor at Mitchell's & Butlers
Jakob TaylorJakob Taylor
Sous Chef/Holding Kitchen Manager at Red Lion Ashington (Mitchell's & ButlersSous Chef/Holding Kitchen Manager at Red Lion Ashington (Mitchell's & Butlers
Ben WebbBen Webb
School Resource Officer/Police Officer at Manchester Police DepartmentSchool Resource Officer/Police Officer at Manchester Police Department
Sunday FalanaSunday Falana
Lead Engineer at WayMaker Digital LimitedLead Engineer at WayMaker Digital Limited