Kamila Wołyniec
Kraków
Summary
Working as a waitress taught me a lot of patience. And showed me, what hard work and being under time pressure are. I am fast learner and like to develop new skills. Thanks to two years of experience as a team leader,i know that I can organize tasks well. I'm currently learning Norwegian. I spend my free time with my dog, at the gym, or at concerts.
Overview
12
12
years of professional experience
Work History
Customer Service
Hallo pizza
06.2020 - Current
- training new employees.
- Promoting the venue, being responsible for social media,
- Creating the menu
- Serving and ensuring guest comfort and satisfaction.
- Customer service in accordance with company standards and regulations, cash register and terminal operation.
Customer Service
WM Hotel System
01.2020 - 05.2020
- Service for tourist groups.
- Ensuring fast and accurate food service.
- Taking care of the comfort and satisfaction of guests.
Team Leader on „Web Returns” i „Web Stock Control”
Monsoon Accesorize
11.2018 - 12.2019
- Assigning tasks to the team.
- Preparing goods for shipment.
- Searching for missing goods
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Resolved complex customer enquiries, disputes and complaints.
Warehouse Worker
Monsoon Accesorize
07.2017 - 10.2018
- Collecting, sorting, preparing goods for shipment.
- Adding accessories into multi-packs, searching for missing items in locations.
- Helping the team leader in system work.
Customer Service
WM Hotel System
04.2016 - 05.2017
- Service for tourist groups.
- Ensuring fast and accurate food service.
- Taking care of the comfort and satisfaction of guests.
Customer Service
Hotel Best Western Efekt Express
09.2016 - 12.2016
- Service for tourist groups.
- Ensuring fast and accurate food service.
- Taking care of the comfort and satisfaction of guests.
Customer Service
Piwnica Pod Baranami
05.2015 - 08.2015
- Serving polish and foreign clients.
- Helping with making drinks at the bar.
Cashier
Delikatesy spożywcze
12.2014 - 12.2014
- Customer service in accordance with company standards and regulations, cash register and terminal operation, displaying goods, and arranging goods according to the schedule.
Customer Service
WM Hotel System
05.2014 - 10.2014
- Service for tourist groups.
- Ensuring fast and accurate food service.
- Taking care of the comfort and satisfaction of guests.
Education
Technician - Nutrition and catering services technician
Complex of Gastronomy Schools no. 1
Kraków01-2016
Skills
- category B driving license
- computer literacy
- Medical certificate for sanitary and epidemiological purposes
- communication skills
- commitment and punctuality
Languages
Polish
First Language
English
Upper Intermediate
B2
Norwegian
Elementary
A2
Disclaimer
I hereby give consent to the processing of my personal data for the purpose of recruiting for the position I applied for.
Timeline
Customer Service
Hallo pizza
06.2020 - Current
Customer Service
WM Hotel System
01.2020 - 05.2020
Team Leader on „Web Returns” i „Web Stock Control”
Monsoon Accesorize
11.2018 - 12.2019
Warehouse Worker
Monsoon Accesorize
07.2017 - 10.2018
Customer Service
Hotel Best Western Efekt Express
09.2016 - 12.2016
Customer Service
WM Hotel System
04.2016 - 05.2017
Customer Service
Piwnica Pod Baranami
05.2015 - 08.2015
Cashier
Delikatesy spożywcze
12.2014 - 12.2014
Customer Service
WM Hotel System
05.2014 - 10.2014
Technician - Nutrition and catering services technician
Complex of Gastronomy Schools no. 1