Kamila Zabierowska
Kraków
Summary
Dynamic finance and HR professional with a proven track record at Capgemini Polska Sp. Z o.o., excelling in process improvement and customer relations. Leveraged analytical skills and interpersonal communication to drive quality assurance and innovation, achieving significant productivity gains. Skilled in mentoring teams and streamlining operations for enhanced efficiency and client satisfaction.
Overview
9
9
years of professional experience
Work History
HR Employee Data Management Senior Specialist
Air Liquide
05.2023 - 05.2024
- Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Managed complex projects from inception to completion, ensuring timely delivery and client satisfaction.
- Supported department leadership in implementing new policies, procedures and controls.
HR Service Delivery Specialist With German
Labcorp Drug Development
11.2022 - 04.2023
- Enhanced customer satisfaction with timely resolution of issues and proactive communication.
- Performed routine inspection and preventive care on assigned equipment and communicated defects and needed repairs to company personnel.
- Successfully resolved escalated customer issues, ensuring their satisfaction while adhering to company guidelines.
- Trained new team members on company policies and procedures, resulting in improved performance and reduced errors.
- Gathered, organized and input information into digital database.
- Loaded and unloaded cargo to sustain integrity of goods delivered.
- Managed multiple projects simultaneously, prioritizing tasks for optimal resource utilization and timely completion.
Senior Finance & Accounting Process Specialist
Capgemini Polska Sp. Z O.o
03.2019 - 09.2022
- Implemented new process automation tools, resulting in reduced manual labor and increased productivity.
- Managed multiple projects simultaneously under tight deadlines while maintaining a strong focus on quality outcomes.
- Produced financial statements and reports to comply with regulations.
- Analyzed and interpreted financial data to inform business decisions.
- Analyzed financial trends and provided detailed financial reports to management.
- Tracked budget forecasts and monitored budget performance.
- Improved financial reporting accuracy by streamlining data collection and analysis processes.
- Collaborated with cross-functional teams on various projects, ensuring alignment between financial goals and overall business objectives.
- Implemented a new budgeting process that increased transparency and accountability across various departments, leading to more effective resource allocation decisions.
- Performed data validation, produced financial reporting and managed projects and related tasks to reduce costs and increase revenue.
HR Advisor With German
Shell Business Operations
03.2016 - 02.2019
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Collaborated with managers to identify and address employee relations issues.
Financial Analyst
Capgemini Business Services
05.2015 - 02.2016
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
- Trained junior analysts on best practices in financial modeling, contributing to a stronger overall team performance.
- Analized and interpreted data published by the news agencies and the stock market.
- Collected and entered financial instrument's data to the customer database in a timely manner and checked the validity of transmitted data
Education
Master of Arts - History
University of The National Education Commission
Krakow, Poland06-2014
Skills
- Innovation management
- Documentation Management
- Customer Relations
- Interpersonal Communication
- Teamwork and Collaboration
- Quality Assurance
- Problem-Solving
- Data Analysis
- Process Improvement
- Attention to Detail
- Decision-Making
- Analytical Skills
Languages
Polish
Native language
English
Advanced
C1
German
Upper intermediate
B2
Timeline
HR Employee Data Management Senior Specialist
Air Liquide
05.2023 - 05.2024
HR Service Delivery Specialist With German
Labcorp Drug Development
11.2022 - 04.2023
Senior Finance & Accounting Process Specialist
Capgemini Polska Sp. Z O.o
03.2019 - 09.2022
HR Advisor With German
Shell Business Operations
03.2016 - 02.2019
Financial Analyst
Capgemini Business Services
05.2015 - 02.2016
Master of Arts - History
University of The National Education Commission
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