Results-driven ERP & IT Project Manager and Head of ERP, with deep experience delivering S/4HANA Private Cloud Edition programs end-to-end. Leads cross-functional teams across Finance (FI/CO/FM), Procurement and Inventory (MM/IM), Sales (SD), and HR (SF/EC), integrating with BTP, Cloud ALM, IAS/IPS, and Azure AD/SSO. Strong governance leader—policy and procedure design, audit readiness, SoD, OB52, and period-end control, and license/FUE optimization. Seasoned Infrastructure Manager/IT Director, architecting hybrid/on-prem-to-cloud migrations, DR/BCP, security hardening, and high-availability designs. Recognized for turning complex business needs into stable, compliant, and cost-effective ERP, and infrastructure platforms.
Overview
15
15
years of professional experience
Work History
Head of ERP
Agro Dairy
Baku
08.2024 - Current
Lead and manage SAP S/4HANA PCE implementation projects from initiation to completion;
Develop project plans, timelines and budgets;
Coordinate with internal teams, external consultants, and stakeholders to ensure project success;
Manage the integration of SAP S/4HANA with other enterprise systems, both SAP and non-SAP;
Ensure data consistency and integrity across integrated systems;
Develop and execute data migration strategies to transfer data from legacy systems to SAP S/4HANA;
Ensure data accuracy, completeness, and consistency during migration activities;
Provide ongoing support and maintenance for SAP S/4HANA systems;
Manage relationships with SAP and other third-party vendors;
Coordinate vendor activities, contracts, and service level agreements.
Information Technology Expert
Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
Baku
06.2020 - Current
Designed and maintained scalable server infrastructures, ensuring high availability and performance.
Led the upgrade of network infrastructure to Cisco Meraki, implementing a cloud-managed network for better visibility, reliability, and security.
Administered core services like Active Directory, DNS, DHCP, and virtualization platforms, optimizing performance, and minimizing downtime.
Implemented disaster recovery plans and data backup solutions to safeguard critical information and maintain business continuity.
Planned and executed cloud migration projects, transitioning on-premises workloads to scalable cloud environments.
Established hybrid cloud solutions, balancing on-premises and cloud resources for optimal performance and cost-efficiency.
Acted as a strategic advisor for SAP S/4HANA projects, aligning implementation with business objectives.
Supported system configuration, module integration, and risk mitigation for seamless deployments.
Trained users and enhanced ERP capabilities, improving decision-making and operational efficiency.
Successfully implemented ISO standards (e.g., ISO 9001, ISO 27001), ensuring compliance and operational excellence.
Developed and executed an Information Security Management System (ISMS), enhancing data protection and organizational security.
Conducted risk assessments, defined security policies, and trained staff to promote a secure IT environment.
Provided technical insights and strategic recommendations for infrastructure upgrades and future scalability.
Collaborated with cross-functional teams and external vendors to deliver impactful IT solutions.
ERP/IT Infrastructure & Support Team Leader
SOCAR Polymer
Sumgayit
09.2022 - 03.2025
Successfully built and managed a team of IT professionals by recruiting, training, and mentoring, resulting in a 65% improvement in team efficiency.
Conducted regular performance reviews and developed individualized development plans for team members, ensuring career progression and skill enhancement.
Designed and implemented IT infrastructure strategies, including centralized management platforms, ensuring scalability for future business needs.
Spearheaded the development of policies and procedures for system security, achieving a 70% compliance rate during internal audits.
Led server infrastructure development, including quality assurance, staging, and production systems, resulting in a 90% reduction in system downtimes.
Planned and executed major hardware and software upgrades with zero disruption to critical business operations.
Implemented advanced backup systems, improving data recovery times by 85%.
Developed and enforced network access policies, preventing unauthorized access incidents by 100% during tenure.
Identified and resolved problematic areas within IT operations, implementing strategic solutions that enhanced system performance by 80%.
Enhanced user satisfaction by aligning system functionalities with business needs, as evidenced by a 90% positive feedback rate in user surveys.
Prepared detailed performance, cost, and downtime analysis reports, aiding executive decision-making and securing a 20% increase in IT budget allocation for innovation.
SAP ERP Technical Team Lead
SOCAR Polymer
Baku City
11.2017 - 11.2022
Lead SAP Basis Administration team covering implementations, upgrades, hardware sizing and landscape design.
Planned and implemented upgrades to system hardware and software.
Trained and mentored junior staff on SAP system operations and functionality.
Resolved issues and escalated problems with knowledgeable support and quality service.
Documented and maintained technical specifications for SAP applications.
Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Course Instructor
Code Academy
Baku City
11.2018 - 01.2019
Microsoft Server Fundamentals 2016.
Troubleshooting Windows Server 2016 Core Technologies.
Installation, Storage, and Compute with Windows Server 2016.
Information Technology Advisor
Azerbaijan University (AU)
Baku City
05.2015 - 01.2016
Coordinated with external vendors to deliver IT project components.
Trained personnel on the use of IT tools and applications.
Identified and implemented cost-saving measures in IT projects.
Negotiated and managed third-party contracts related to project deliverables.
Assessed and analyzed customer requirements to develop effective IT project plans.
Established and enforced project timelines and deadlines.
Updated customers and senior leaders on progress and roadblocks.
Developed and implemented strategic project plans to meet business objectives.
Documents internal policies and/or develops training material for end users.
Information Technology Support Specialist
ADA University
Baku City
07.2012 - 09.2014
Determined hardware and network system issues using proactive troubleshooting techniques.
Configured hardware and granted system permissions to new employees.
Monitored systems in operation and quickly troubleshot errors.
Provided Tier 1 IT support to non-technical internal users through desk-side support services.
Documented support interactions for future reference.
Create help desk tickets, troubleshot, and resolved desktop issues.
Delivered onsite technical support for 5600 employees.
Customer Service Technical Support
Azstarnet MMC
Baku City
10.2011 - 06.2012
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.
Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, and VOIP.
Research required information using available resources.
Follow standard processes and procedures.
Identify and escalate priority issues per Client specifications.
Follow up and make scheduled callbacks to customers where necessary.
Stay current with system information, changes, and updates.
Information Technology System Administrator
Office Lines LTD
Baku City
05.2010 - 10.2011
Setup, configuration, and optimizing server, hardware, network, virtual machines, Firewall, and software applications.
1C ERP System Project Implementation.
Reviewing server loads for load balancing.
Testing and installing systems modifications and upgrades such as hotfixes and patches.
Implementing, executing, and verifying systems backups and restoration.
Develop and plan for change configuration system for all web servers.
Scheduling maintenance activities.
Education
Bachelor's Degree - Computer Software Engineering
National Aerospace University -'Kharkiv Aviation Institute'
Kharkiv City
06.2019
Bachelor's degree - Business Administration and Management, General