Kamran Hummatov

• Installed and configured operating systems and applications
• Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions
• Configured hardware, devices, and software to set up workstations for employees
• Offered assistance in implementing and developing training programs
• Diagnosed and troubleshot hardware, software, and network issues
• Installed, configured and maintained computer systems and network connections
• Created user accounts and assigned permissions
• Configured and tested new software and hardware
• Developed and implemented preventive maintenance procedures
• Tested new software and hardware prior to deployment
• Patched software and installed new versions to eliminate security problems and protect data
• Researched and identified solutions to technical problems
• Helped streamline repair processes and update procedures for support action consistency

• Manage IT system and Support Team, by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.
• Design, develop, implement, and coordinate systems, policies, and procedures.
• Led server infrastructure development, quality assurance, staging, production systems.
• Planned and implemented upgrades to system hardware and software.
• Completed reports detailing performance, costs, and downtime issues.
• Ensure security of data, network access, and backup systems.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
  Identify problematic areas implement strategic solutions in time.
• Administration, Configuring Centralized Management Platforms.

• Lead SAP Basis Administration team covering implementations, upgrades, hardware sizing and landscape design.
• Planned and implemented upgrades to system hardware and software.
• Trained and mentored junior staff on SAP system operations and functionality.
• Resolved issues and escalated problems with knowledgeable support and quality service.
• Documented and maintained technical specifications for SAP applications.
• Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.

• Designed and implemented VMWare based private cloud environment
• Design, install and configure internal and customer-facing servers, storage, network devices, and firewalls
• Proactively manage and maintain server, network and firewall systems
• Administer and support core Microsoft, (HP Server & Storage: DL 360 G9, DL380 G8, DL320 G8 & MSA 2040 SFF, LFF), Fortinet, Polycom, Veaam Backup& Replication and VMware technologies
• Develop and implement project plans, risk assessments, and contingency plans
• Maintain inventory and asset configuration documentation
• Mentor/cross train team members on existing and new technologies
• Design, develop, implement and coordinate systems, policies, and procedures
• Managing and supporting IT team of 6 members.

MICROSOFT WINDOWS SERVER 2016

• MICROSOFT SERVER FUNDAMENTALS 2016
• TROUBLESHOOTING WINDOWS SERVER 2016 CORE
• TECHNOLOGIES
• INSTALLATION, STORAGE, AND COMPUTE WITH WINDOWS SERVER 2016
• NETWORKING WITH WINDOWS SERVER 2016
• IDENTITY WITH WINDOWS SERVER 2016
• SECURING WINDOWS SERVER 2016

• The Microsoft Partner Technology Solutions Professional Program (P-TSP) is a select group chosen from the Microsoft partner community, whose focus is to augment Microsoft's internal Technology Specialist team
• Our primary role is to communicate the value of Microsoft Solutions including BI and Analytics, Database and LOB Platform Solutions to customers and to provide architectural guidance for Enterprise Integration solutions and upgrades
• The objective of the program is to provide our years of client experience to deliver pre-sale activities and resources to empower customers and help them meet their solution, upgrade, and integration needs.

• Coordinated with external vendors to deliver IT project components.
• Trained personnel on use of IT tools and applications.
• Identified and implemented cost-saving measures in IT projects.
• Negotiated and managed third-party contracts related to project deliverables.
• Assessed and analyzed customer requirements to develop effective IT project plans.
• Established and enforced project timelines and deadlines.
• Updated customers and senior leaders on progress and roadblocks.
• Developed and implemented strategic project plans to meet business objectives.
• Documents internal policies and/or develops training material for end- users.

• Configured hardware, devices, and software to set up workstations for employees
• Determined hardware and network system issues using proactive troubleshooting techniques.
• Configured hardware and granted system permissions to new employees.
• Monitored systems in operation and quickly troubleshot errors.
• Provided Tier 1 IT support to non-technical internal users through desk-side support services.
• Documented support interactions for future reference.
• Create help desk tickets, troubleshot, and resolved desktop issues.
• Delivered onsite technical support for 5600 employees

• Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet
• Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more
• Research required information using available resources
• Follow standard processes and procedures
• Identify and escalate priority issues per Client specifications
• Follow up and make scheduled callbacks to customers where necessary
• Stay current with system information, changes, and updates.

• Setup, configuration and optimizing server, hardware, network hardware, virtual machines, Firewall and software applications
• 1C ERP Project implementation
• Reviewing server loads for load balancing
• Testing and installing systems modifications and upgrades such as hotfixes and patches
• Implementing, executing, and verifying systems backups and restoration
• Develop and plan for change configuration system for all web servers
• Scheduling maintenance activities.